Hi @MBarrott,
This is easily resolved by leveraging the following method via a UI Policy or a Client Script. (UI Policy is best practice)
//Example code snippet using the incident form and the 'Resolution Information' Tab/Section
g_form.setSectionDisplay('resolution_information',false);
Tip: The section name is lower case with an underscore replacing the first space in the name, and with the remaining spaces being removed, for example, "Section Four is Here" becomes "section_fourishere". Other non-alphanumeric characters, such as ampersand (&), are removed. Section names can be found by using the getSectionNames method.
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Thanks, Robbie
If you need advice or guidance on how to set up a UI Policy, see the following link: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administra...
