We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How to reorder Add Risk / Add Issue options in the RIDAC More actions menu?

Ryo14
Giga Contributor
Hi everyone,
 
I would like to customize the order of the RIDAC creation options in Project Workspace.
 
As shown in the attached screenshot, the More actions drop-down menu currently displays the options in the following standard order:
 
- Add Risk
- Add Issue
- Add Decision
- Add Action
- Add Request Change
 
Specifically, I want to reorder the drop-down menu items highlighted in the red box in the attached screenshot.
 
I would like to change the order so that "Add Issue" appears before "Add Risk".
 
I have already checked the related RIDAC scripts and found the RidacChoiceOrderImpl Script Include. I tried changing the order array there, but the order in the Project Workspace UI did not change, even after clearing the cache.
 
Could anyone advise which component, configuration, Script Include, or UI Builder setting actually controls the order of these RIDAC creation menu items in Project Workspace?
 
Any guidance would be greatly appreciated.
 
Thanks in advance.
2 REPLIES 2

Ankur Bawiskar
Tera Patron

@Ryo14 

did you check the UI builder variant?

somewhere in this

https://instanceName.service-now.com/now/builder/ui/edit/experience/8f7db3b507223010188ca2324dd300be/576c9b4a07623010188ca2324dd3008c/176c534a07623010188ca2324dd300b0

AnkurBawiskar_0-1784030840410.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron

@Ryo14 

I found this script in the "Create RIDAC button" within that page which might be rendering, try to play with the JSON array of objects and see if the sequence changes

AnkurBawiskar_1-1784031424643.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader