I created custom related list in project which is not showing breadcrumbs (filter links)..

[Datha prasadred]

Hi Team,

when i am working on ITBM i have created custom relationships and added into the project i am getting accurate list of records but when i am trying to  open breadcrumbs  in new window it is showing all records not related to parent 

i need to see the records which are related to the parent record only please help on this...please find the attached screenshot.

I am using this code :

(function refineQuery(current, parent) {

    if ((parent.instanceOf('pm_project') && parent.parent.nil())) {

        var project = new GlideRecord('pm_project');

        project.get(parent.getValue('sys_id'));

        if (current.isValidField('u_projectproject')) {

            current.addQuery('u_projectproject', project.getValue('top_task'));

I need to see my records which are linked to specific project only like below.

[Maik Skoddow]

Hi @Datha prasadred 

unfortunately, this is the expected behavior for relationships in ServiceNow. You cannot right-click on the breadcrumbs and use option "Open in new window" for relationships.

"Open in new windows" is only working for real related lists when records have references to parent records.

Maik

[Datha prasadred]

Hi @Maik Skoddow ,

I am able to use"Open in new window" for relationships.but not able to get specific project records..

I have created reference to parent records  in related list please see the attached screenshot..

[Maik Skoddow]

Hi @Datha prasadred 

if there is a child-parent relation, as I can see in your screenshot, then there is no need to create a relationship. Just add the related list to the project form. Then you will be able to open the related list in a new window.

Maik

[Anil Lande · Accepted solution]

Hi,

Looks like you have Project field on your custom Lesson learned table.

No need to create custom relationship, you can add related list by configuring related list.

When you add any reference field on any table it create relationship and that can be adde on your forms as related list.