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‎05-25-2019 05:51 AM
Hello,
I`d like to add/modify fields on a Project Status Report. Whenever I`m adding a field to the Create form, then on Save there are no changes in the outcome. Thanks!
Solved! Go to Solution.
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Project Portfolio Management
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‎05-25-2019 08:20 AM
It's important to unterstand, that the information displayed on Project Status Report come from Service Portal page "Project Status Report" (id="project_status_report"). You can open the URL
https://<instance_name>.service-now.com/sp?id=project_status_report&sysparm_report_id=<sys_id_of_project_status>where <sys_id_of_project_status> is sys_id of any status report from "Status Report" [project_status] table.
If you know how to customize/develop Service Portal pages then you need to clone widgets responsible for the information, which you need to modify (Project Status Header, Project Information, Project Status Comments, ...) used on the Service Portal page "Project Status Report" (id="project_status_report"), and to modify the instance of the page to use the modified (cloned widget).
In general it's all if you don't provides details of customization, which you need. Because many from the widgets use Script Includes (mostly PmProjectStatusReport), then you could need to modify the script include or to make copy of the script include and to use the copy in you cloned widget.
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‎07-08-2021 03:39 PM
Have you checked the ACL to ensure the user has permission to view your new fields?
