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Story Tracking Help

Hello everyone, Does anyone use Service Level Agreements (SLAs) with user stories? I'm looking for suggestions on how to better prioritize stories to eliminate a large backlog?thanks in advance for any feedback you have

Gemma4 by • Mega Sage
  • 1207 Views
  • 1 replies
  • 1 helpfuls

Demand category/type field.

When creating demand from idea than demand category/type field should set to be default to 'None' onload. but when we set the type default to none, the category/type field is setting to ReadOnly.Anyone have any idea how to avoid this field ReadOnly. 

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shrutij by • Tera Expert
  • 2337 Views
  • 5 replies
  • 2 helpfuls

Issue with financials on Demand

Hi we have an issue with financials on the teamspace2 demand table. The issue occurs when someone adds a cost plan to the tsp2_demand record. It looks like this:https://youtube.com/shorts/LaqdS29QHzc?feature=share The issue occurs sometimes, that's t...

Resolved! Strategic Planning Workspace - EAP and Settings icons

We have 2 issues related to Strategic Planning Workspace that we are struggling with: 1. Trying to figure out what is missing due to which users in our Client environment are not able to see EAP and Settings icons in the Strategic Planning Workspace....

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Atish3 by • Tera Contributor
  • 2773 Views
  • 3 replies
  • 1 helpfuls

Resolved! The sprint burnup and burndown chart is showing no data to display

@Dr Atul - LNG @AndersBGS  please help me with thisWe have installed the Performance Analytics Content Pack for Agile 2.0 plugin where we were able to see the agile 2.0 sprint dashboard but the data is not showing even though we ran the Job Indicator...

Santhosh_S by • Tera Contributor
  • 3475 Views
  • 3 replies
  • 2 helpfuls

Resolved! Update the Resource Capacity for an Individual Resource.

All, Scenario: During the setup of Resource Plans, we have a requirement to increase the Capacity of some Vendor resources to 9 hours a day. What I did:  Using the below-mentioned Navigation : Resources - > Users-> Select a specific Vendor resource. ...

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Aditi19 by • Kilo Contributor
  • 4015 Views
  • 3 replies
  • 3 helpfuls

Resolved! Project workspace financial panel shows error

Financials Panel shows error " Cannot access cost plans .Define an entity to start working on your project financialsEven after set Investment funding entity on Project record to active, it is showing above error. Can anyone suggest in these case?

Resolved! Question about licensing (SPM)

Hello,We're using the SPM module, I'm wondering which roles within that module require licensing?  Thanks

gsimoes by • Tera Contributor
  • 1382 Views
  • 1 replies
  • 0 helpfuls

Resolved! What is the use of 'message' field in client script??

Hi all, i am new to service now, just wanted to know what is the use of 'message' field in the Client script form. Please clarify this with a simple example if possible...    

rm3 by • Giga Contributor
  • 21104 Views
  • 13 replies
  • 36 helpfuls