list layout on reference field

malu · ‎07-05-2016

I have a two reference variable field on a catalog item, which refers to the same table (eg here :- Hardware Models )

I want to show the reference list on one reference field should be different from another. means as you can see from screenshot if i click on Product name it should show only Name column and if i click on Manufacturer reference field , only Manufacturer column should be displayed. Any approach on this?

Pradeep Sharma · ‎07-05-2016

Yes popup view will be different. But Malu question is can this be customized differently. For ex field A refers to TABLE XYZ.

Now we can customize XYZ popup view.

Hence field A->Referenced to TABLE XYZ->on open you can see customized popup view->lets assume this was customized to have 3 fields

Now Field B->Referenced to TABLEXYZ->Can this be customized to have 2 fields

View solution in original post

Pradeep Sharma · ‎07-05-2016

Hi Malu,

The preview always uses sys_popup view (or Default view if sys_popup view is absent). You can only have one sys_popup view per table.

Customizing the Reference Icon - ServiceNow Wiki

ericcrawford · ‎08-24-2017

Getting the below message on clicking your link. That said, Abhinay has the correct answer below.

"Oops, the page can't be found"

Abhinay Erra · ‎07-05-2016

Ravi,

Right click on the on the pop up list header and go to configure -> List Layout and add the required fields on to the right bucket

Pradeep Sharma · ‎07-05-2016

Yes but it cannot be customized twice for the field referenced to same table.