Microsoft Project Import always in error

AngelaScelza1
Tera Contributor

‎02-07-2023 06:04 AM

Hi,

 

I'm struggling with the import in ServiceNow of MS file in mpp.

 

Even after I clean up the predecessor column I have the error:

Only Positive Days,Hours, Minutes and negative days are allowed for lag time dependencies.

 

I don't know how to find logs, in all system logs the only row that I find is:

MSProjectImportProcessor: com.glide.processors.MSProjectImportProcessor.validateTaskAndLagDurations(MSProjectImportProcessor.java:311)
com.glide.processors.MSProjectImportProcessor.validateParsedMPPFile(MSProjectImportProcessor.java:285)

 

But I cannot find which MS line is giving me the error or the date that is not correct.

 

The instance I work in is in Tokyo release.

 

Please help me with this problem!!!

 

BR

Angela

0 Helpfuls
  • 461 Views
1 REPLY 1

Amit Gujarathi
Giga Sage
Giga Sage

‎02-07-2023 06:30 AM - edited ‎02-07-2023 06:30 AM

Hi @AngelaScelza1 ,

Hope you are doing great.

To investigate this issue further, you'll need to use the ServiceNow debugger tool to set a breakpoint on the line of code where the error occurs. From there, you can review the input data and determine which line of the MS file is causing the issue. You can also use the ServiceNow logging feature to capture detailed logs that can help you narrow down the source of the error.

Regards,

Amit Gujrathi


Was this answer helpful?


Please consider marking it correct or helpful.


Your feedback helps us improve!


Thank you!


Regards,


Amit Gujrathi



0 Helpfuls