Project Issue resolution notes
In the OOB Issue Form for Projects, there isn't a field to capture resolution notes. What is the best practice to track issue resolution for projects. (Not for Incidents)
Forum Posts
Design partner program for Goals/OKR
Hi Everyone, I am looking for customers that are interested to become design partners for Servicenow's Goals/OKR feature. The objective of this program is to work directly with customers to develop and enhance our OKR solution to align to your nee...
Strategies and Goals on Demands and Projects
My company is in the process of implementing Strategic Planning Workspace, Goal Framework, and Scenario Planning. I found out last week that we will no longer have access to our implementation partner as of 12/31/2023 due to funding constraints in 2...
No access to edit the design template
Hi,I want to create my own project status template in servicenow.I already have the application installed and for the reports I download, everything works by default, but when I try to create my template, I don't see the 'Servicenow' window to edit i...
Is there a way to save the selection criteria in a resource report?
I’m trying to run a resource report and I want to save the selection criteria so I can use it again in the future, is this possible?See sample of report I’m trying to run and its selection criteria. <ReportSelectionCriteria.docx>
What framework does SPM Align?
I saw an Article about PPM aligns with the new PMBOK 7th Edition: https://www.servicenow.com/community/spm-articles/how-servicenow-ppm-aligned-with-new-pmbok-7th-edition/ta-p/2300665But what framework or concept does PPM Align? I've been searching di...
Copy Multiple Stories at Once
Is is possible to copy multiple stories at once? The same functionality as the "Copy Story" UI action (not the "Clone Story" UI action).
State of Project can only change by the particular manager of the project only?
Hi All, Actually on the project , the some fields are read only for Project manager, so now , now we want to give him a access to state field, the state field only change by that particular manager of that project , every PM only able to access for s...
Custom Line/Bar chart in PPT Template - Personal portfolio report
Hi team, I need your inputs/suggestions for the 2 scenarios below: Scenario 1: In Portfolio Planning Workspace, I have a requirement of using 'Export to PowerPoint', where our end user will export the data into PowerPoint using a custom template (whi...
Resolved! client script and script include
I want to restrict user from submitting duplicate time card (time_card) and considering three parameters to validate the same1. week_starts_on2. user3. taskif all three parameters matches with an existing record user should not be able to submit the ...
How is the availability calculated in Allocation workbench?
Hi Community, Could someone please explain how does the Availability column for a user gets calculated in the Allocation workbench? I have a schedule that's from 9-4PM for a project which totals to 7 hours. On the user's assignment group, the average...
Display info message on field that how many leave balance they have for that selected type?
Hi All, Actually we have record producer to submit a leave request , in that there is field "Leave category"(casual, annual, sick leave), so my requirement was like whenever user select leave type there need display info message on field that how man...
Is it possible to auto-generate resource plans from time cards?
Use case: Resource managers are looking to add an automated step in creating resource plans from historical time cards. If specific resources have submitted time cards against project requests or other records in ServiceNow, is it possible to generat...
How Best to Capture Team Topologies in SPM?
Hello, Using a hybrid solution delivery approach to digital product management, I've defined multiple teams including the solution delivery team (Agile Development), the planning team (Agile Development/custom reports and dashboards), and the senior ...
Resolved! need attention box updates
hi all, looking at the Digital portfolio management workspace there is that nice need attention box arroundshowing among othere the critical incident.however we also wouldlike to give inside here on the non critical incidents on service offers.I'm tr...
