Once Resource plan is allocated the cost plan is updated with default rate from system

Knight Rider
Mega Guru

Hello All,

When a Resource plan is requested for specific group with hourly rate as $200 for  100 hours the planned cost is $20K on the Resource plan.
A cost plan record is created with total planned cost as $20K.

Once the Resource plan is "Confirmed and Allocated", the  below fields

Resource Plan: "Confirmed/Allocated Cost" field is set to b.
Cost Plan: "Total Planned Cost" field is set to  $5k

We understand that $5k is calculated  from the  "Default rate" from system property.
Please see the snippet below:

KnightRider_1-1723072135661.png


Could you please  let us know how can we change this to get hourly rate from rate lines and update accordingly.

 

 

Thanks you!

 

 

 

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Knight Rider ,

Thanks for reaching out to community.

 

Looking at your post, I feel that you have not associated the rate model with project hence system is fetching the default rate i.e. $50 per hour.

 

Please try following:

Login as a project manager

Access the Financials from project form and associate the rate model, refer below screenshot

Screenshot 2024-08-08 at 10.55.37 AM.png

ā€ƒ

 

Try creating the resource plan again.

 

 Hope this will resolve the pain point. If it does please mark the response as correct.

 

Happy SPM Learning !

 

Thank You!

Namita Mishra

View solution in original post

1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Knight Rider ,

Thanks for reaching out to community.

 

Looking at your post, I feel that you have not associated the rate model with project hence system is fetching the default rate i.e. $50 per hour.

 

Please try following:

Login as a project manager

Access the Financials from project form and associate the rate model, refer below screenshot

Screenshot 2024-08-08 at 10.55.37 AM.png

ā€ƒ

 

Try creating the resource plan again.

 

 Hope this will resolve the pain point. If it does please mark the response as correct.

 

Happy SPM Learning !

 

Thank You!

Namita Mishra