Planned duration field in planned task table

[oww15]

Hi all,

Do you have any idea on when is the planned duration field on planned task table gets calculated? And what OOTB configuration triggers this? Thank you!

[Namita Mishra]

Hi @oww15 ,

Thanks for raising this point.

As you rightly mentioned, planned duration field is on the planned task table.

Planned Task date fields are populated by default with the following values:

• Planned Start Date = Parent Date (if any) Or Today
• Planned Duration = 1 Day

I believe after Jakarta release, there was a change in the way duration field is calculated. After Jakarta, the duration is calculated based on the original start date and original end date.

I would suggest you to check the Business Rule : Initialize Node : for planned task table. This BR initializes the planned start date and planned duration.

In case this response is helpful, feel free to mark this as helpful / correct answer.

Have a Great Day !!

Namita Mishra

[Amit Gujarathi]

HI @oww15 ,
I trust you are doing great.

The Planned Duration field on the Planned Task table in ServiceNow is calculated based on the difference between the Planned Start Date and the Planned End Date. Specifically, it represents the total working time between these two dates, excluding any non-working hours or days as defined in the associated schedule.

The calculation for the Planned Duration is triggered out-of-the-box (OOTB) whenever there's a change to either the Planned Start Date or the Planned End Date fields. This is managed by a Business Rule on the Planned Task table.