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How to stop Guided Boards being automatically created

For each major task I create in a project a corresponding Guided Board is created. Any sub-tasks are listed as cards. Is there a way to turn this off? I'm collecting a large number of VTB boards.  

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kbleavins by Tera Contributor
  • 1162 Views
  • 1 replies
  • 1 helpfuls

Resolved! Understanding Demand Assessment

Hi Everyone, So, the issue here is I am unable to understand. How the scoring works for the Assessment published during the Screening State of Demand. So, the values that we put into every question is between (1 - 10). So, can anyone tell me how does...

Nihal2 by Tera Contributor
  • 3213 Views
  • 4 replies
  • 2 helpfuls

Any New Info About the Product (VOC) Workspace?

Hi All, I'm looking for additional information about the direction the ServiceNow teams, such as the SPM product development and CSDM teams, are going in the context of digital products, digital product operating models, product management, etc. (see...

ServiceNow 2023 SPM Roadmap.png CSDM 5.0 Model (Draft 5).png

Exporting the project plan

Hello Community,What is the best way to export a project plan to make it viewable by outside organizations. We just moved from MS project to SPM, and cant find a way to do a clean "print to PDF". 

Rick Shere by Tera Contributor
  • 1836 Views
  • 3 replies
  • 1 helpfuls

Create report for Planned End Date vs Actual End Date

Does anyone know how to create a report and related chart that can show planned end date vs actual end date? I would like to show a chart of when a project was supposed to end versus actually ended.

shelprud by Giga Contributor
  • 5124 Views
  • 8 replies
  • 0 helpfuls

Strategic Planning Workspace and Teamspace

Hello, I would like to ask, if the Strategic Planning Workspace or Project Workspace works with the Teamspaces ?E.g. if we have two Teamspaces can there be multiple Workspaces for each Teamspace?Thank you

Alpa82 by Mega Sage
  • 1262 Views
  • 2 replies
  • 2 helpfuls

Resolved! JIRA Migration to ServiceNow?

This is a 2 parter:  1) I saw a client ask about this. Are there any existing migration scripts/tools for migrating JIRA to ServiceNow?  2) That being said, I have more of a personal question. What are your opinions on JIRA vs ServiceNow? I now have ...

Inactive by Mega Expert
  • 9932 Views
  • 6 replies
  • 0 helpfuls

Generating resource_aggregate_daily

Hello, is there anyone here who can help me with generating resource_aggregate_daily?I found an article here : https://www.servicenow.com/community/spm-articles/resource-aggregates-all-that-you-need-to-know/ta-p/2298074that provides information on re...

Resolved! Report module administration inquiry

When I am logged in as an admin, I can go to "view / run" for reports and see/access "all" of the reports in our instance...however if I go to "reports > administration > all", I see a different number of reports. There are approximately 300+ reports...

jMarshal by Mega Sage
  • 1509 Views
  • 2 replies
  • 2 helpfuls

Resolved! SPM Roles/Licenses

Generally speaking in ITSM the ITIL role is associated with a license. For example, if I have 100 users with the ITIL role then I am using 100 licenses of ITSM.  What is the role which determines the license use in SPM?Thanks,AJ

TStark by Kilo Sage
  • 8621 Views
  • 3 replies
  • 5 helpfuls