Hi, I am looking at SPM (Strategic Portfolio Management) product's Project Workspace module: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/project-management/conc... It basically displays cards for each project: I am f...
Hi All,We have created multiple schedules (as per holiday calendar) and associated to users in the user form.Now I need to update users capacity as per schedule.Since we have 500+ users, I cannot go to user form and run the UI action ’Update Resource...
Timesheets remain as "Processed" after user submits. We have only 1 default timesheet policy which is assigned to everyone where Non-project time approver = Auto and Project time approver = Auto.*Have looked at other posts regarding the settings for...
Hi, I'm looking to understand the roles required to use triage boards for the unified backlog. I see that it needs the safe_scrum_master role - any reason why it is limited to just this role? I'd like others on a team who are not scrum masters to be ...
Hi Community, I am interested in finding out how would you approach the following use case and if you have/had similar scenarios in practice and how did you managed them? - our project users are finding hard to manage their status reports, as they st...
Hello,In the agile board , the backlog tab contains a triage board where all the tasks/incidents/requests count is displayed .When we go ahead to open any task/defect/incident , click on 'Add to Backlog' , the defect/task/incident is added to the bac...
Hello all, My team is trying to figure out how best to use stories and enhancements as we implement agile & SPM. We currently put all our requests from users into two main buckets buckets (large = project & small = change request, maintenance or keep...
Hi, When I check allocation from resource workbench view showing empty results.
Good afternoon, all! hoping someone can assist in enabling the search and sort functions within Project Workspace. Currently we do not have these options available but I see them in the images within product documentation. We're on the San Diego rel...
Hi all! I'm wondering if anyone has any experience using BOTH Test Management applications? My team is in the process of implementing Test Management 2.0 and now they are thinking about using both applications for different purposes. Test Management ...
Per the Planned Task documentation, percent complete is described as being calculated based on planned effort and actual effort for an individual planned task. And as far as I have found, there is nothing documented for how percent complete rolls up ...
Hi All, Were encountering an issue on the timesheet portal where we're no longer able to select the resource plan on the timecard for projects or project tasks. The resource plan states are confirmed, and the users are assigned to both the resource p...
We had an incident where a project was deleted. This somehow triggered the closing of project tasks and stories of a seemingly unrelated project. After some digging, I was able to restore the project in question and I discovered that it was actuall...
HiFor the demand process, I'm looking for best practice/advice/ideas to handle a RFP / RFQ process from multiple suppliers, before Demand is approved?Use case is that demand is created, submitted, screened and then in the qualified stage or after I w...
Draft, Submitted, Screening, Qualified, Approved, Deferred, and Completed are the States of a Demand. I have a solid interpretation of all of these except Qualified. Does anyone have a decent definition of Qualified, and the other states for that m...
