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Hi team, My requirement is to filter out only parent projects in Portfolio Planning Workspace. For that, I created a new field 'Parent' in planning item table. And I have provided the mapping between Parent field in pm_project & sn_align_core_project...
Are there any out of the box reports available to check resource utilization. Time booked in % excluding PTO.example : resource group A , employee A utilization is 78% for the Month of DEC 2023.
Hi All, Wanted to know how had you integrated Knowledge Management Module with SPM module? Can you please share your setup in bullet points or please share the best practices? Thanks,KUMAR
Is it possible to link a risk from the rm_risk to multiple incidents/problems? I can see that the OOB setup offers a 1:n relationship. However, users want to be able to relate a risk to multiple tasks. It may not always be the case that the first inc...
Detailed descriptionHello I am currently encountering an issue with a specific function within a custom script for creating daily allocations. This function is intended to facilitate the insertion of new records into the resource_allocation_daily ...
HiI am new to ServiceNow and am exploring its feature. In order to explore ServiceNow PaaS, I need a trial version so that I can play around with existing applications and develop new customized business application.Thank you.Naureen Anwar
We have created stories in Excel and would like to import them into the project plan for Sprints
Having recently attended training, I'm led to believe that if you import a MS Project Plan into SN, it should automatically over-write / delete / update the tasks that are already in SN. Experience tells me that this is not the case in our instance...
My company moved all their incidents and enhancements over to ServiceNow and I am a QA testing business analyst. They want me to start using ServiceNow for testing and I am following all the guidelines on how to set up a test plan, test cycle, test e...
We extensively use SPM programs, projects, demands, resource, time etc. We are seeking detailed explanation and experiences using subprojects as we have many use cases in which we believe this would be valuable. Thank you in advance.
Hi, I have started to use the Agile sprints in Service Now and am looking to move to 2 releases per month. OOB the rules prevent 2 sprints from overlapping. Is there a reason for this not being allowed if you are releasing twice per month? In this sc...
We currently utilize SPM demand, project records, resource and time management. We would know like to track approved enhancements and noticed that a demand can be created as either a project or enhancement. Seeking detailed information about the enh...
Hi, We have seen that there are duplicate expense lines and time cards are created when weeks crosses months . example for the week starting from 27th sep 2021. Is there a way to improvise this?
Hi Community, My project requirement is to copy benefit plan related list data to project benefit plan whenever new project is created from demand. Thanks,Reena
Hi, i have an issue with importing MS project always gives me errors , please can you help me with solutions