Program WorkBench - I can't see projects task or sub projects in program workbench

[Yannis]

Hello SN Community,

Question for you :

- I have configured a program with projects and project tasks associated with.

Problem :

- I am not able to see the project tasks within the program workbench (cf. screenshot)

- Do you know if is included in OOTB, if yes do you know how to display it ?

Thanks all !

[Namita Mishra · Accepted solution]

Hi @Yannis ,

Thanks for raising the question.

OOTB, program workbench tracks only the projects & demands NOt the tasks of projects.

If this answers your query please mark it as correct answer.

Thanks,

Namita Mishra

[Yannis]

Hi @Namita Mishra,

Thanks for your answer ! Have you got an idea of how we could customize the program workbench to do that ?

[Tbskllr]

Hi Yannis,

there is a script include "ConsoleConstraints" that checks if your current entity is program and will then add a "query constraint". You could comment out that part in the if statement like so:

if ( entity != 'portfolio' /* && entity != 'program' */)
        return new SNC.QueryConstraint();

Keep in mind that OOTB script customizations are not recommended and make sure you are absolutely sure what you are doing when modifying OOTB script includes.

[Corinna5]

Hello, in ServiceNow Developer Instance - San Diego release, I was able to visualize both Demand, Project, Sub-projects and Project task at Program Workbench level, by simply associating Demand and Project to the Program. Below evidence:

Screenshots 1 - pm_project_task on Program Workbench:

Screenshot 2 - dmn_demand on Program Workbench

Please help us to understand. We need to have final confirmation that user experience we undertook in ServiceNow Developer San Diego instance can be reproduced in a client Instance.