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‎02-26-2015 08:46 AM
I'm new to the Project Management application. I have set up a series of tasks but the read-only planned duration field is not operating as I expected.
From the documentation: Planned duration and planned effort: the sum of all planned duration and planned effort values for all child tasks.
My parent task has a planned duration of 6 hours, however, this is just the max of the longest child task duration. I have 4 child tasks: 4, 4, 4, & 6 hrs (=18 hrs planned duration). All the child tasks are assigned to the same user, so it truly needs to be a sum.
Is there something that needs to be enabled for planned duration to calculate as a sum? We are on Eureka and v3 for Project Management. From what I'm reading, it should be a sum by default.
Thanks!
Solved! Go to Solution.
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‎02-26-2015 09:08 AM
Hi Courtney
1-you may want to move this thread to Project Portfolio Management. This is in the 'Problem' module section right now
2- For the parent task with duration of 6 hrs... you might want to make those tasks have dependencies on eachother since the same person is going to be working on them? Or give them start/end times? Otherwise, I'm not sure how to do that but others within PPM might know!
Good luck!
- Kelly
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‎02-26-2015 09:08 AM
Hi Courtney
1-you may want to move this thread to Project Portfolio Management. This is in the 'Problem' module section right now
2- For the parent task with duration of 6 hrs... you might want to make those tasks have dependencies on eachother since the same person is going to be working on them? Or give them start/end times? Otherwise, I'm not sure how to do that but others within PPM might know!
Good luck!
- Kelly
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‎02-26-2015 09:17 AM
Thanks Kelly! Masking the tasks dependent did extend the planned duration to be the sum like I wanted it to. I just must have interpreted the documentation on Roll-up Task Calculations incorrectly.
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‎02-26-2015 09:23 AM
Glad it worked! You may want to join the PPM community as well: https://community.servicenow.com/groups/ppm.
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‎03-02-2015 03:47 PM
From what I have noticed, Parent planned effort is always a sum of the planned effort of the child tasks. Parent planned duration is the remaining planned duration of the tasks on the critical path, whether that is 1 or a bunch of tasks. As you close out tasks on the critical path then the parent planned duration is the sum of the remaining planned duration of the critical path tasks that are not closed.