Hi everyone,I’m trying to allow users with the project_manager (and it_project_manager) role to redistribute allocated effort within Resource Plans directly through the Planning Console of a project.The goal is to let Project Managers edit the follow...
Dear All,I am seeking clarification on a few points related to Investment Funding in ServiceNow SPM:Who is responsible for adding the top-level investment funding budget?Is it possible to increase the budget for an existing investment? If so, who has...
We have added custom fields to the Resource Assignment (RA) table. As part of the standard process, the Project Manager creates an RA group, and upon submission, the Resource Manager assigns a resource to the RA.When a resource is assigned, the out-o...
Hi Experts,I have a requirement in Time Management where I need to ensure that users can only submit their Time Cards and Timesheets if exactly 40 unique hrs have time entries.If users submit with less than 40 hrs → Submission should be blocked.If t...
Can someone share some supporting documents to configure Capacity planning for Resource and capacity management in Strategic planning workspace
Hi, The project managers are unable to generate labor costs for the resources assigned on their project plan. While investigating, we see that the system log showing the following error while PMs accessing the financials section of their project work...
I appreciate this is something of a subjective issue, but I'd like to get your opionions on this: Given that, in the new (and awesome) project workspace, you can now see the tasks in a Sub-Project in your Project Planning view, when would you use a...
Beyond on-time delivery and budget tracking, what KPIs or metrics have you used in ServiceNow to measure actual business value delivered post-project (e.g. ROI, user satisfaction, reduction in incidents)? Has anyone linked those metrics back into Str...
When resources are shared across multiple programs / portfolios in ServiceNow, how do you manage conflicts or overbookings — especially when estimates shift mid-project? Are there recommended workflows, dashboards, or approval gates to prevent resour...
Has anyone implemented a hybrid delivery model within one Project Portfolio in ServiceNow (i.e. combining Agile-sprint work with Waterfall-style phases)? How did you model that in SPM/PPM, and how did you handle dependencies, tracking and progress re...
What’s the best practice in ServiceNow to maintain a full audit trail of approvals, scope changes, and resource shifts in a multi-phase project — especially when projects span Agile and Waterfall components? Which modules/features (or customizations)...
Please share best practices or tips to handle unplanned scope creep in SPM. projects which can be tracked as a metrics at the end of project.
Anyone know why this occurs? I tried different ways to update the stories theme and epicexactly like the example provided but I still get it wrong.
Hi All, Is there a way to add nested portfolios within ServiceNow? We have tried positioning programs as sub-portfolios but the requirement is specific to having a parent-child relationship on portfolios. While technically it can be done by adding a ...
We recently converted Resource Plans to Resource Assignments and now whenever we try to make a change to the converted Resource Assignments we get this error: Alert level: critical. Resource assignment cannot be created for task with non-attribute r...
