When looking at the descriptions of the Demand Admin role VS the Demand User role it's very vague. Obviously the Demand Admin can do everything within Demand, but is the Demand User limited to view only? The description for the Demand user role s...
How do you deal with group membership changes in relation to resource assignments?My org is leverages resource management heavily. We've got dozens of active demands & projects, hundreds of groups and dozens of resource plans. We're preparing to ad...
Australia Patch 2 Hotfix 3a We created a checklist with a number of tasks in CWM. At least 1 of the tasks has an attachment which is a powerpoint file. We saved this checklist as a cwm template. When we create a new board using this template, we dis...
Time Sheet Utilization fields (Maintenance, Strategic, Billable) intermittently remain 0 although Time Cards contain valid Billing Types Hi everyone,I'm currently investigating an intermittent issue in our custom ServiceNow utilization solution and w...
[Background]I am considering creating a custom Personal Gantt Workspace in SPM instead of using the standard Project Workspace.The workspace would display tasks assigned to a selected user while preserving the following hierarchy: Project |-Sub Proj...
Hello,I am investigating a difference in Resource Assignment behavior between Yokohama and Zurich releases in Project Workspace.In our Yokohama environment, when assigning effort to a task that spans multiple weeks, the effort is automatically distri...
Hi,We are using ServiceNow SPM Project Workspace Gantt and would like to understand the available options for displaying non-working days.We have configured a Schedule on the Project record (Business Calendar / Working Schedule), and the schedule app...
In the default list view on the left in the workspace, how do you add more fields to the input form and create new products?
We recently moved from the classic project workspace to the new project workspace.In the classic workspace, our users liked and used the functionality of the resource finder in the resource allocation workbench After migration to the new project wor...
Hi. We have recently started to use Resource Assignments instead of the old Resource Plans. We have run into the issue that when we create a new Resource Assignment and set the Allocation Type (distribution) to "Monthly", only one related resource al...
Hi. When assigning a resource assignment to multiple users, I've experiences several times that a few hours are left behind on the resource assignment even though the users still have available capacity. I can see from this knowledge article that it ...
We have some projects that were setup with an expense type of Capex and after months of the project being worked as Capex we've been told it should've been set to Opex, but the PM didn't catch it. The project now has time cards, expense lines, cost ...
We have created a custom view for dmn_demand, rather than using the APW Default view in SPW. We updated the view rule but it did not change the view. We noticed in UIB that the APW Default is hard coded. What is the best work around to get our cus...
Hi everyone, I'm trying to determine whether this is expected behavior or a product defect in Enterprise Agile Planning(EAP) with the standard CWM integration. Enviroment:ServiceNow XanaduEnterprise Agile Planning (latest version)Standard CWM integra...
Are there any plans to include automatic redirect to the Project Workspace for Project, Project Task, and RIDAC notifications? Although technically possible to customisation with a client script, we would rather track on the SPM roadmap.