- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10 hours ago
We are trying to build a project template where project tasks have defined dependencies and planned durations. The idea is that when a new project is created from this template, the task dates should automatically calculate based on the project’s planned start date, using the static planned duration defined on the template tasks.
However, when creating a new template from an existing project, the task dependencies and date behaviour don’t seem to carry over as expected. The durations exist on the project but are not carried over to template.
Is this expected behaviour in ServiceNow?
Do task dependencies need to be manually configured again during project creation?
Or is there a specific configuration or best practice to ensure that dependencies and planned durations are honoured when using project templates?
Any guidance on how others handle this would be appreciated.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
I have figured out the solution.
Need to make sure we have the dependency intact using the project workspace gant chart, which further creates the planned task relationship. This then helps in project creation with the duration intact and dates as per the planned duration.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
I have figured out the solution.
Need to make sure we have the dependency intact using the project workspace gant chart, which further creates the planned task relationship. This then helps in project creation with the duration intact and dates as per the planned duration.