Requirement gathering questions

[Peter Wood]

Hi,

What are the questions we can ask to client/customer for requirement gathering.

E.g - If I have to gather requirements from customer what questions should I ask to them.

Thanks.

[Namrata Khabale · Accepted solution]

Hey Peter,

Here are some example questions to use in this context:

• What is the purpose of this process?
• What triggers this process to start?
• Who is responsible to perform this process?
• How does this process work today?
• What is the end result or output of this process?
• Is there a system that supports this process today?
• If there is a system, are you able to show us how this system works?
• If there is a system, are you able to provide us with some screen shots from this system?
• If there is a system, are you able to refer us to where we can find the user guide for this system?
• Why do you need this process?  What business objective does this process satisfy? (Ask this only if this is not obvious).

In addition go through the Links below it might help you:

https://www.tacticalprojectmanager.com/requirements-gathering

https://www.tatvasoft.com/blog/effectively-gather-requirements-non-technical-client/

Mark correct and helpful if you find response Worthy!!

Best Regards,

Namrata