Resource Finder - Capacity display problem with FTE
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‎02-16-2023 01:28 AM
Hello Community,
I have the following problem on my PDI when dealing with a specific usecase about resource capacity. The business need is the following: I would like to have resource, who hase limited capacity (let's say 0%) for only a specific time period. So, the user should have 100% capacity regularly, and for a couple of months reduce it to 0% and then back to 100%.
What I have done is:
- Created a new schedule with 1 schedule entry to represent 0% capacity. (so from 2023.01.01 00:00:00 to 2023.01.01. 00:00:00, basically 0 hour a day)
- Added this schedule to my test user
- Updated the capacity for only a specific time period via the "Update Resource Capacity" action: from 2023.05.01 to 2023.06.31. to have 0 capacity for May and June.
-Checked the allocation workbench, the resource finder, and the resource_aggregate_weekly table to see if all correct.
Result is that the capacity is correctly updated in the aggregate table (it is 0 for only the specified periods, otherwise its 100%), it's correctly displayed in the resource finder in hours and person days, but FTE display is INCORRECT.
Values in resource_aggregate_weekly table: correct
Resource finder in hourly view: correct
Resource finder in FTE view: shows all 0
Additionally, I have noticed that the "resource_drilldown.do" page (the popup page when clicking on a capacity value on the resource finder) is empty - looks like the system cannot fatch any capacity values.
Any idea what could be wrong? Where does the resource_drilldown.do page get the capacity data if not from tables? If it's calculating capacity on the fly using the schedule, how come that the HOURLY and PERSON DAY display is showing correct values, but the FTE shows 0?
Any help would be appreciated!