Resource Plan Confirmed/Allocated cost

Farfara
Tera Contributor

Hello, 

 

I defined a resource role with a hourly but the filed Confirmed/Allocated cost calculation is based on the default rate.

Can someone explain why and where can I find the script calculating this field.

 

Suggestion and advice are welcome. Please feel free to reach out if anyone had come across similar requests.

Regards,

 

FF

2 ACCEPTED SOLUTIONS

Hi @Farfara 

There you go, you can find the default rate in this function below.

 

new RateModelUtils().getDefaultRate();
getDefaultRate: function(){
	return gs.getProperty(this.CONSTANT.DEF_RATE_PROPERTY,'50');
},

 

 

Generally, The Confirmed/Allocated cost (hours) in Resource Allocation is rolled up from Resource Allocation Daily. There's a field named "Allocated hourly rate" to store the rate value. This field gets populated when the Resource Allocation Daily record is generated.

Timi_1-1711686409232.png

 

Follow the business rule below, you will find the getDefaultRate function mentioned.

Name: Create allocation daily entries

URL: https://<instance_name>.service-now.com/sys_script.do?sys_id=c2dfc0479320320064f572edb67ffb32

 

Cheers,

Tai Vu

View solution in original post

Hi @Farfara did you associate the Rate model to the project record? 

I have never tried with groups, our Rate model uses Resource role only, but I would expect to work the same

PaulaaO_0-1715781360665.png

 

PaulaaO_3-1715781676040.png

 

PaulaaO_2-1715781540191.png

 

View solution in original post

12 REPLIES 12

Hi @Farfara 

There you go, you can find the default rate in this function below.

 

new RateModelUtils().getDefaultRate();
getDefaultRate: function(){
	return gs.getProperty(this.CONSTANT.DEF_RATE_PROPERTY,'50');
},

 

 

Generally, The Confirmed/Allocated cost (hours) in Resource Allocation is rolled up from Resource Allocation Daily. There's a field named "Allocated hourly rate" to store the rate value. This field gets populated when the Resource Allocation Daily record is generated.

Timi_1-1711686409232.png

 

Follow the business rule below, you will find the getDefaultRate function mentioned.

Name: Create allocation daily entries

URL: https://<instance_name>.service-now.com/sys_script.do?sys_id=c2dfc0479320320064f572edb67ffb32

 

Cheers,

Tai Vu

PaulaaO
Mega Sage

Hi @Farfara - you need to have a rate model attached to the project/demand and define the Rate Lines there and the calculations will then be correct.

 

Rate Models (servicenow.com)

 

Have a read and let me know if you need additional help on this 🙂

Farfara
Tera Contributor

Hello @PaulaaO  thanks, I tried to create a rate model with associed rate lines but the result is the same.

Farfara_0-1714985929717.png

 

Farfara_1-1714985986680.pngFarfara_2-1714986028244.png

 

Best reagrds, 

 

FF

Hi @Farfara did you associate the Rate model to the project record? 

I have never tried with groups, our Rate model uses Resource role only, but I would expect to work the same

PaulaaO_0-1715781360665.png

 

PaulaaO_3-1715781676040.png

 

PaulaaO_2-1715781540191.png

 

Farfara
Tera Contributor

Hi @PaulaaO , I would like to do the same like you did ( resource role ). Where I can associate the rate model to project record ?

 

Regards,

 

FF