Restrict Resource Cards to show only members of groups I manage
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5 hours ago
Hi Community,
I need some guidance on customizing Resource Cards in ServiceNow (Resource Management / Planning Workbench).
If I am the manager of 2 groups, and those groups together have 8 members,
Then when I open the Resource Cards view, I should only ever see those 8 members.
Even if I change filters or search, I should still see only the members of the groups I manage.
Other managers should see only their own group members.
No manager should ever see resources outside their managed groups.
What is the best way to enforce this restriction?
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4 hours ago
Hi @Bindu16
Try with ACLs or a before query Business Rule.
Create an ACL on resource_allocation (or related tables) to check if the logged-in user manages the resource’s group.
Or use a before BR to filter results so only users in groups managed by gs.getUserID() are returned.
now, even if filters/search change, managers will only see members of their groups.
Hope this helps.
Kind Regards,
Mohamed Azarudeen Z
Developer @ KPMG
Microsoft MVP (AI Services), India