Risk table and RIDAC

Kiera Mears · ‎01-23-2023

Hello,

Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project.

I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried going from the Task table and viewing Issues, Decisions, Actions, and Request Changes all in one, but Risks is not an option from this table so still does not work.

Has anyone else had this issue, or have any suggestions on ways round this?

Many thanks,

Kiera

Namita Mishra · ‎01-26-2023

Hi @Kiera Mears ,

Good news for your project managers. Please share RIDAC option of New Project Workspace.

They can view all the RIDAC items of a project in one UI. In fact they can also group by on the column of their choice.

In the below screenshot, I have grouped by Type.

Note that you can view the risk and also the issue converted from that risk.

Please mark this as a correct answer to help other community members in searching the answer quickly.

Thanks,

Namita Mishra

View solution in original post

Woody77 · 3 weeks ago

Hi,

We pull through the State[risk_state] field. To get this to show on a projects RIDAC you:-

1. Type risk.list into service now navigator menu.

2. Click on cog and move state from available to selected column and click OK.

3. Then go into RIDAC in a SPM project, select the column configuration button and click reset columns. The new column should then be available.

Priority - Risks don't have a priority OOtB so will be blank.

Namita Mishra · 3 weeks ago

Hello @ashisharovi ,

Thanks for bringing this to my notice.

I have checked again by creating a new project but the issue still exist.

May I please suggest you to raise a support request for this?

Thank You!

Namita Mishra

J-Paul Millet · ‎01-27-2023

Hi Namita,

Sorry but I'm in the New Project workspace and I don't see RIDAC option. How to get it ?

Namita Mishra · ‎01-29-2023

Hi @J-Paul Millet ,

This is available in Project Workspace v3.0.0. You can check it on the ServiceNow store

Please check the version.

Hope you find this response helpful.

Thanks,

Namita Mishra