SAFe to EAP migration - What happened to the Triage board?

Carissa Kreinbr · ‎09-19-2024

Hi,

We are preparing to migrate our teams from the SAFe application to Enterprise Agile Planning (EAP) due to the deprecation of SAFe. When I go to a team within the Strategic Planning Workspace, I don't see a Triage Board from the Backlog view like we do currently in SAFe. How do we bring REQs and INCs into the backlog in EAP?

Thank you.

Namita Mishra · ‎09-23-2024

Hi @Carissa Kreinbr ,

Triage board is not available in EAP.

I can confirm it is in the backlog and we are working to make this functionality better and provide ease of use to our users... So you will get triage board soon in the product.

if this answers the query, please mark the response as correct answer.

Happy SPM Journey!!

Thank You!

Namita Mishra

Thank You!

Namita Mishra

View solution in original post

Larsibaer · 3 weeks ago

Hi Namita,

Is there any update on when the triage board will be available in EAP?

Best regards,

Lars

Namita Mishra · 3 weeks ago

Hi @Larsibaer ,

Please see an update from @Scott Townsend1 .

Hope this works.

Thank You!

Namita Mishra

Soren_Bjorn_And · ‎04-10-2025

Hi.

Are there any updates on when the Triage board will be available in Enterprise Agile planning? That is an essential feature when you want to use ServiceNow end-to-end in your IT processes. Without it, you might as well use more dedicated Agile tools such as Azure DevOps and not use ServiceNow for SAFe at all.

Scott Townsend1 · ‎04-11-2025

Hi,

We're getting closer with the unified backlog and triage board. The plan is to include it within the Collaborative Work Management (CWM) tool which will connect to EAP. We're targeting that in the second half of 2025 - not sure which release (and as a word of caution things can always change if we have any surprises but that's the current target).

Thanks!

Carissa Kreinbr · ‎06-23-2025

Hi Scott - are there any updates on this?