Schedules - which is the best way to insert the Christmas holidays in Project Management?

skendy · ‎03-17-2015

Hi,

I'd like to insert the Christmas holidays (and other Italian holidays) in the Schedule for Project Management, but I do not know which is the best way to do this (Unforetunately i deleted the demo data present in the schedules and I have only the weekdays now).

Thanks,

Skender

skendy · ‎03-23-2015

I did it.

I inserted all Italian holidays in one new schedule and then added it from the default Project Management Schedule as a child.

the warning 'Warning: There are no active entries in this Schedule' was because I haven't put any future year and there were no repetition.

The 'tiny' thing to understand was why project started at 00:00:01 (and not at 09:00:00!) time when the planned start date was exactly a holiday and not a working day? This was because I should have put holiday end/finish time at the following day (so a working day!) at 08:59:59.

Now it works everything fine, except the Eastern, which changes every year...

Thanks a lot everyone,

Skender

View solution in original post

skendy · ‎03-17-2015

Now, I created them like entries (and it works),

but I cannot create a child schedule and so group them altogether in one Italian Holidays schedule.

I get error: "Warning: There are no active entries in this Schedule" when i click on New.

kellykaufmann · ‎03-23-2015

I'm just learning this today so can't help. But you may want to post this question here Project Portfolio Management.

Mike Allen · ‎03-23-2015

You could go to a demo instance, export the data you want from those default loads and import them into your instance. The correct way is to have them in a child schedule of your main schedule, like the 'US Holidays' schedule is a child of the '8-5 weekdays excluding holidays'.

To log into a demo instance, go to https://demo005.service-now.com/login.do and put in the user/password combination of admin/admin.

ganeshb_ · ‎03-23-2015

Hi Skender,

You can create child schedule for all the holidays details - Using Schedules - ServiceNow Wiki

and then attach this child schedule to your parent Schedule for Project Management. You will find the same stuff on this link.

Thanks,

Ganesh