ServiceNow Plugin Activation Failure

Luke45
ServiceNow Employee
ServiceNow Employee

‎02-14-2025 07:26 AM

I recently requested the "ITSM Roles" plugin to be activated on your personal development instance: dev261336. Unfortunately the plugin was not activated. What is my next steps?

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Daniel Dias
Giga Contributor

‎02-14-2025 07:39 AM

Hello, Luke. How are you?

 

For some unknown reason, when using the new interface to install ServiceNow plugins, the installation also gets stuck on my instance. Switch back to the classic version and try again. Let me know if it works.

 

DanielDias_0-1739547465745.png

 

If I was able to help with your query, please click the thumbs-up icon and mark it as correct! This will also help other users find the right answer.

 

Regards,

Daniel Dias

 

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