Hi Tiffany,
Please find my answers below:
1. In capacity planning, is there a way to create custom views of the information in addition to the Groups, Roles and Skills?
Ans: Yes, you can configure custom planning attributes and view the information on the Capacity Planning page. For example, if you want to use location, you can set up location as a custom planning attribute and enable and use it for capacity planning.
Here is an article that outlines how to configure custom planning attributes: https://www.servicenow.com/community/spm-articles/strategic-resource-capacity-planning-configure-cus...
Here is an article that outlines how to set up and view capacity plans: https://www.servicenow.com/community/spm-articles/strategic-resource-capacity-planning-how-to-set-it...
2. Is there a way to connect Resource Plans created in Classic View to SPW Resource information?
SPW resource information comes from resource assignments. We cannot connect Resource plans in classic view to SPW resource information OOB.
