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‎11-17-2023 01:53 AM
I have recently been exploring SPW in my PDI and upgraded to Vancouver.
Now when I try to open a Portfolio on the SPW, it just hangs with white screen and the waiting cursor.
Looking at the Developer console, there are several errors. I have checked AI search settings on PDI and it says "AI Search is requested", but not yet enabled. I was able to open portfolios prior to the upgrade. I don't really want to have to refresh my PDI just yet. Anyone else had similar issues or advice how to fix?
Solved! Go to Solution.
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Service Portfolio Management
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‎11-17-2023 08:19 AM
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‎11-17-2023 08:19 AM
Can you please open a case task so that support can look into it?
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‎11-27-2023 07:17 AM
We are having the same issue in our production instance post-vancouver upgrade
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‎01-08-2024 03:32 AM
Hello! We are having the same problem, can we find the solution? thank you.
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‎01-08-2024 05:13 AM
I ended up releasing my PDI and starting afresh. If your issue is affecting a production instance, please create a ticket with ServiceNow Support