Time Card Approval : OOTB approval notifications ?

Amit6
Tera Contributor

Is there any Approval workflow/notification attached when you submit timecard from Timesheet Portal ?

 

Project time : Approver notification should go to Project manager

Non Project time : Approver notification should go to User manager

1 ACCEPTED SOLUTION

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Amit6 ,

You can utilize the out of the box settings to ensure that all the project related timesheets are routed to the project manager persona and non-project related timesheets are routed to the user manager persona for approval. This can be achieved by using the timesheet policies.

Project Administration -> Settings -> Policies - Time Sheet

Refer below screenshot.

Screenshot 2023-12-31 at 2.04.41 PM.png

 

Do note, there no out of the box defined workflow with notifications etc. that you can utilize. You can create the one for this requirement.

 

If this post answers your query, please mark it as correct answer & help other community members.

 

Wish you a Very Happy 2024 !!

 

Thank You!

Namita Mishra

View solution in original post

1 REPLY 1

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Amit6 ,

You can utilize the out of the box settings to ensure that all the project related timesheets are routed to the project manager persona and non-project related timesheets are routed to the user manager persona for approval. This can be achieved by using the timesheet policies.

Project Administration -> Settings -> Policies - Time Sheet

Refer below screenshot.

Screenshot 2023-12-31 at 2.04.41 PM.png

 

Do note, there no out of the box defined workflow with notifications etc. that you can utilize. You can create the one for this requirement.

 

If this post answers your query, please mark it as correct answer & help other community members.

 

Wish you a Very Happy 2024 !!

 

Thank You!

Namita Mishra