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SPM (ITBM) Roles & Capabilities spreadsheet

A few releases ago my manager showed me a ServiceNow spreadsheet of SPM/ITBM roles & capabilities.  It was very detailed, dozens of rows covering all the roles ... more detailed than the typical description of role & function found in https://docs......

mikereaves by Tera Expert
  • 4500 Views
  • 1 replies
  • 5 helpfuls

How to Open a URL from Background Script

Hi Everyone,Can I open a URL from background script or script include. For example I want to open www.google.com in a new tab from background script. Is itpossible ?. I know its possible from Client script but I have a certain requirement in which I ...

rahul_sharma by Kilo Contributor
  • 7135 Views
  • 7 replies
  • 0 helpfuls

Resolved! EPICs are not available under Project portfolio lens

Hi All,When I try to create a Project Portfolio lens in SPW, I can't see the EPIC visibility on the roadmap, UTAH it was there but in Vancouver it is been missing,Any ideas will be appreciated, thanksplease find the screenshot for your reference Than...

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Shantharao by Kilo Sage
  • 3010 Views
  • 5 replies
  • 2 helpfuls

Agile Board, Backlog view. How to sort?

Hi everybody. After a recent upgrade to Orlando, my Agile Board looks very different.   Question 1: So I go Agile Board and then select the Backlog link. It lists all of my Epics, which is great.  However, they seem to be listed in random order. ie. ...

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Trigger Different categories at different Demand stage.

I want to trigger two different categories at two different stage of demandAssessment Type  - RiskAssessment Categories - 1. Compliance 2. Governance1. Compliance should trigger at submitted stage.2. Governance should trigger at Screening stage. If p...

Can the ”actual start time” be set to any time?

Hi all.What are the "actual start time" and "actual end time" of project tasks?I have confirmed that I can change the date to any date, but when I try to change the time as well, it is set back to the original time.For example, if I change the "Actua...

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RyoyaFukuda by Tera Contributor
  • 525 Views
  • 1 replies
  • 0 helpfuls

Resolved! Performance Analytics and project management.

Hi all, I read about performance analytics as an advanced reporting tool in ServiceNow which can deliver great value different from standard reporting and will like to gain more knowledge. I am trying to find use cases or scenarios of performance ana...

AL_432 by Tera Contributor
  • 3280 Views
  • 5 replies
  • 5 helpfuls

Resolved! What are the Project 'Execution Type' implications?

Dear Community Member,  On the Details tab of the project form there is the field of 'Execution type' which can be set to Waterfall/Agile/Hybrid. After some research on the multiple types it remains unclear what the implications are of this field and...

CGS92 by Mega Contributor
  • 5145 Views
  • 18 replies
  • 12 helpfuls

How to stop Guided Boards being automatically created

For each major task I create in a project a corresponding Guided Board is created. Any sub-tasks are listed as cards. Is there a way to turn this off? I'm collecting a large number of VTB boards.  

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kbleavins by Tera Contributor
  • 914 Views
  • 1 replies
  • 1 helpfuls

Limit scrum team members rights to move position in backlog

Is there a way to limit the who can move the position of story in the agile planning backlog?  The scrum master is having a hard time figuring out who is moving hte stories positions.  If possible we would like to limit who can move the position of t...

Matt Yerian by Tera Contributor
  • 402 Views
  • 1 replies
  • 0 helpfuls

Resolved! Understanding Demand Assessment

Hi Everyone, So, the issue here is I am unable to understand. How the scoring works for the Assessment published during the Screening State of Demand. So, the values that we put into every question is between (1 - 10). So, can anyone tell me how does...

Nihal2 by Tera Contributor
  • 2383 Views
  • 4 replies
  • 2 helpfuls

SPM Implementation Assistance

Looking for input from individuals who have had a successful ServiceNow implementation.  We are a large healthcare network attempting to implement ServiceNow SPM and are seeking information on what worked/did not work for you during your implementati...

sharhart by Tera Contributor
  • 766 Views
  • 3 replies
  • 0 helpfuls