Following the standard deployment approach, we were able to deploy Strategic Planner Workspace (SPW - formerly APW), the "Key Strategic Priorities" and "Goal" Reference fields are suddenly not displaying on the Business Tab in both the Demand and Pro...
Hi all, I need to add "Project Number" on the incident form and on the Change Request. How can this be achieved? Attaching screenshots below. Thanks,Mallika
The way our organization is set up, we have the need to have several Sprints per team at the same time. But, this is not allowed. Has anyone run into this and found a good solution? We've just been creating more and more assignment groups and the man...
I see fields "Approved start date" and "Approved end date" on status report form ( Table: project_status). By config dictionary I see that it is on table project_status. Questions: 1. What is the purpose of these two fields and from where these field...
Posted this on the ITSM forum by mistake earlier, but I need help with a state handling issue a customer is experiencing. When a project is set to Closed Complete and the user selects "OK" on the prompt which states that all project tasks will be clo...
In Demand there are 2 due date fields.1. Due Date (requested_by)2. Due Date (due_date) When you populate Due Date (requested_by) this auto-populates Due_Date (due_date), but I have not been able to find what populates this. I have watched the field a...
Can someone help me understand how an expense line can be created against a Demand? We would like to start tracking expenses on a Demand, but it's not working for us. Per the documentation, I should be able to select a cost plan against which I want...
As a resource manager i need to create a dashboard board to see the total Capacity of (a) Group(s) against the sum of al operational plans for the group and resource reservations for projects (Requested+Committed+Allocated. How do i define, or where ...
I tried creating an example Project with Project calculation set to MANUAL.Also, created Project task and child Project task. and played around with changing the planned dates for these tasks. the Project seem to be updated with the child planned tas...
I have resource roles and all roles have their hourly rate set to $0:However, when I create resource plans, their are still costs that are being calculated:My assumption is that if all of my hourly rates are set to $0, shouldn't all of my planned cos...
Most fields in Jira come across to my Agile Board story, but nothing goes back to Jira when i update a ticket in SNOW. I have tripled checked my connections, maps, fields etc.. nothing comes across back to Jira. Thoughts?
Hi @Namita Mishra, We have been using ServiceNow Demand and Portfolio Management and are interested in understanding how other institutions are using the two categories within Demands. Currently you have two options. Strategic and Operational. I hav...
Hello,I have a test execution suite and one of the test run failed.In the progress form, I can see that test run failed.When I rerun the test and it Passed, it still show the test as failed.Why does it not show the latest run I did for the execution ...
Hi SNow Experts, Is there a way to make Project Name and Description visible on the Time Card Form View, just like in the screenshot, for every user that puts their time in via Time Sheet Portal? Please advise; thank you.
I am working with a customer wanting to leverage the 'Export to powerpoint for PPM' functionality to include the Gaant from the planning tab of a project. There is a planning console widget that shows project Gaants, however the planning console wid...
