Triage Backlog for Release Item

[allison_mcfall1]

How do I create a Triage Board in Agile Development 2.0 that filters on a Request Item - Item? I only see "Configuration Item" as a condition option.

[Ricky Singh]

For this, you should have a plug-in activated called "Unified Backlog" which is usually part of the subscription if you have Agile 2.0 subscription. After activating the plugin you should see the "Triage Board" option on the backlog as shown in the screenshot below.

[allison_mcfall1]

Thank you, Ricky. I'm able to create a Triage Board. My question is to get the triage board to bring in all Request Item tickets from a certain Item category.  I only see the option to filter on Configuration Item.

[Ricky Singh · Accepted solution]

Looks like you have selected the incorrect table i.e., the defect table. If you want to bring in all request items, please select the sc_request_item table and choose the relevant filter criteria to see the items from certain category.