Trigger Execution item - Alignment item synchronisation manually

Richard  Kiss
Tera Contributor

Hello Everyone,

We have set up the Strategic Planning synchronisation between tables (demand, project, epic). 

We have a requirement to introduce a custom field on the Alignment item tables and have them synced with the same custom field on the Execution table.

After this we should copy all field values from the Execution to the Alignment tables. Is there a way to for example trigger the sync and have this done automatically?

Earlier we wrote a fix script which did that but I was wondering if there is something easier than that.

Thanks,

2 REPLIES 2

Namita Mishra
ServiceNow Employee
ServiceNow Employee

Hi @Richard Kiss ,

Certainly you ca do it by creating the table map with custom tables.

 

Go through this link, it should help you in achieving the objective.

 

Hope this helps, if it does please mark it as correct answer.

 

Thank You!

Namita Mishra

Hi @Namita Mishra ,

 

Maybe i was not clear enough earlier.

 

We already have the table map for the tables and the field map for the field synchronization and it is working fine for some weeks now.

What we would like to do is to add  another custom field on the Alignment table and have it synchronised with an already existing field on the Execution table.

 

We have created the new field on the Alignment table, created a new field map for it, but after this the value of the new field on all the Alignment table records is empty.

What I was wondering is if there is any OOB solution to have these field values filled in automatically or we are stuck with our own implementation of a fix script.

 

R