What is needed to grant user access to project workspace

[AhmadE]

Hi all,

I have created a custom role which I want to use to grant non-IT users access to view certain projects only, and Following the kb article below I have created an ACL for "now.workspace.project.*", that has allowed the workspace link to become visible when impersonating them, however when I open the workspace it still says they do not have permission to view the page. What else is required? If I go to pm_project table they can view the projects I want them to view (have already created the ACLs for pm_project and pm_project_task).

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1220210

[RaghavSh]

@AhmadE The UI builder component displaying this data doesn’t have much configuration and the data is nit exposed fully. I don’t think currently there is a way to add custom role to show this.

The workaround here is create a variant of default homepage for your particular role (this can be controlled by audience feature) and then show the report/dashboard of your own choice to the custom role users. 
For this you can simply add a platform analytics dashboard (custom) on your default homepage variant

[AhmadE · Accepted solution]

Hi Raghav,

I have adjusted the way I set up the custom ACL and given them the main role to access project table which allows them to view project workspace correctly.

I'm now using Deny Unless ACL to restrict their access to projects which works since it takes precedence over the "Allow If" ACLs, so while they have the main it_project_user role they can't see other projects

[RaghavSh]

@AhmadE @That’s also a good workaround!

I don’t think you will find anything in the UI Builder as code doesn’t seems exposed. You can close the thread by marking relevant answer correct.