What is needed to grant user access to project workspace

[AhmadE]

Hi all,

I have created a custom role which I want to use to grant non-IT users access to view certain projects only, and Following the kb article below I have created an ACL for "now.workspace.project.*", that has allowed the workspace link to become visible when impersonating them, however when I open the workspace it still says they do not have permission to view the page. What else is required? If I go to pm_project table they can view the projects I want them to view (have already created the ACLs for pm_project and pm_project_task).

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1220210

[Bhuvan]

@AhmadE 

Check by providing 'it_project_manager' role to the user or group and try it

https://www.servicenow.com/docs/bundle/zurich-it-business-management/page/product/project-workspace/...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[AhmadE]

Hi Bhuvan,

I do not want to grant the users it_project_manager as I don't want them editing the data only view, so I am making a custom role and corresponding ACLs for read only access.

Granting the role of course works, but yeah I need to know what configurations I must make to have this working on a custom role 

[Bhuvan]

@AhmadE 

Go to sys_ux_applicability and locate Application = 'Project Workspace'

Provide the custom role you have mapped and try again in workspace

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan