While using the Triage board to add tasks other than stories to the backlog, some fields are not populating

[Alex_3]

Hello Developers,

When using the Triage board to add tasks other than stories to the backlog, some of the fields do not map when you click on Add to Backlog. I did like to ensure we add fields like Description, Configuration Item, GL Account, and attachments come over from the original task to the Story that is created.

Thanks & Regards,

Ruchi

[Chris Everding]

Hi Ruchi,

As per the Agile_Multi_Task_AjaxProcessor script include, the only fields that are populated in the story from the respective task OOTB are 

• Short description
• Backlog definition
• Original task

All other fields will need to be handled separately via your own logic. An easy way to do this might be to create a new flow that executes on insert of a new story that has both an original task and backlog definition populated. You could then use the flow to copy any additional information across.

Thanks,

Chris

[Alex_3]

Thanks @Chris Everding 

Can it be possible to do this via BR on rm_story table?

[Chris Everding]

Yeah absolutely could be done via a business rule on the story table.

I only suggested a flow as it's a lower code/easier to maintain artifact.