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08-27-2026 01:28 PM
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08-27-2026 11:27 PM - edited 08-27-2026 11:29 PM
ahoy @GizelleB,
Welcome to the Platform of platforms! 🚀 Let me take this opportunity to share following resources with you:
- Get Started with ServiceNow University
- Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
- Most courses are free, only a few are paid.
- Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate!
- The Certified System Administrator (CSA) certificate is a good start, it's useful for almost any ServiceNow role.
- Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.
ServiceNow Learning Paths, ServiceNow Career Journeys & ServiceNow Career Paths
- Pick a ServiceNow Career Path that matches your interests.
- We’ll help you start at the right level based on your skills.
- A ServiceNow Credential gives you industry recognition.
- It proves your investment and boosts your professional value.
Learning Plans at the Developer Portal
- Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
- You can try almost everything for free (except a few advanced features like AI).
- Explore guides, tutorials, blogs, and documentation to learn more.
- Short and self-paced modules.
- Best practices, references,
Good luck! 🤞💪
✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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08-27-2026 11:22 PM
Hello @GizelleB ,
Welcome to ServiceNow Community buddy 😀 .It’s great to see you starting your ServiceNow development journey. All the best, and don’t hesitate to ask questions and learn from the community along the way.
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08-27-2026 11:27 PM - edited 08-27-2026 11:29 PM
ahoy @GizelleB,
Welcome to the Platform of platforms! 🚀 Let me take this opportunity to share following resources with you:
- Get Started with ServiceNow University
- Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
- Most courses are free, only a few are paid.
- Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate!
- The Certified System Administrator (CSA) certificate is a good start, it's useful for almost any ServiceNow role.
- Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.
ServiceNow Learning Paths, ServiceNow Career Journeys & ServiceNow Career Paths
- Pick a ServiceNow Career Path that matches your interests.
- We’ll help you start at the right level based on your skills.
- A ServiceNow Credential gives you industry recognition.
- It proves your investment and boosts your professional value.
Learning Plans at the Developer Portal
- Request your Personal Developer Instance (PDI), your own ServiceNow sandbox to practice safely.
- You can try almost everything for free (except a few advanced features like AI).
- Explore guides, tutorials, blogs, and documentation to learn more.
- Short and self-paced modules.
- Best practices, references,
Good luck! 🤞💪
✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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a week ago
Thank you!
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08-27-2026 11:36 PM
Hi @GizelleB,
Welcome to the ServiceNow family!!!🎊🎉
You can simply start by watching the micro-certification called "Welcome to ServiceNow."
You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.
Welcome to ServiceNow Micro-Certification:
ServiceNow Docs: https://www.servicenow.com/docs/
ServiceNow University: https://learning.servicenow.com/now/lxp/home
YouTube:
https://www.youtube.com/watch?v=MsUtp2ggmdE
https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D
Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎊
IT Service Management (ITSM) Implementation
All the best, enjoy!!!😉
If you find my answer useful, please mark it as helpful and correct. 😊
Regards,
Soham Tipnis
ServiceNow Developer Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10
