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01-19-2025 01:55 PM
In the Capstone portion of SN Administrator Fundamentals, I cannot figure out how to add a role to a child group. The requirement is to make the role for this group itil. The role shown nows appeared when I created the group
Can you tell me how to control the roles held by this group?
Solved! Go to Solution.
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01-20-2025 07:31 AM
Hi @DanAHtown
Click on edit , in role
and then you will get the role - ITIL
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-20-2025 10:38 AM
Hi @DanAHtown
In the Roles related list, click Edit, move the itil role from the available roles list to the Selected column, and click Save to assign the role to the group, automatically granting it to all group members.
You can refer to the images shared by @Dr Atul G- LNG
Regards,
Mimi Edet
LinkedIn: https://www.linkedin.com/in/edet-promise/
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."
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01-20-2025 07:31 AM
Hi @DanAHtown
Click on edit , in role
and then you will get the role - ITIL
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-20-2025 09:01 PM
I figured out the answer immediately after posting the question.
Is there a way to delete or edit a question in situation like that?

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01-21-2025 01:41 PM
Hi @DanAHtown
You can delete your own posts by clicking on the icon in the top-right corner:
But there's no harm leaving it here, since others may benefit from the answers provided.
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01-24-2025 10:24 PM
Forum Posts vs. Messages
This image appears related to messages.
Are controls like these available for posts into a forum vs. messages?
Are messages and forum posts the same things?
Forum Post
Here is a forum post I would like to edit, or delete then repost with corrections, if possible.