ATF to reopen incident from Service Portal Page

[Nafeesa bashir]

Hi

I want to create an ATF test where using the ATF test i go to my tickets in the Service Portal, open any of the closed incident which i had created and to click on an action to reopen the incident. i want to be able to click on reopen incident action from service portal. Screenshot attached for more clarity. Is this possible?

[Ankur Bawiskar]

@Nafeesa bashir 

I think it's a standard ticket page. Can you please check that once?

Ensure you use correct page and portal