I have an open case on this but thought I'd ask here too. Our technician assigned incident INC0023667 to himself at 9:45:29 AM on August 15. At the same time old comments from an entirely different and unrelated incident show up in the activi...
I'm trying to call a UI script by clicking a button I've implemented in the portal.However, even though I've implemented a script that works on the platform, it doesn't work from the portal...Is it possible to use UI scripts on the portal?I'd like to...
i am using attached conditions and script but its not making variables read only on RITM what could be the case ? Please help
I'm thinking of porting the UI pages I use on the platform to the portal.Is this possible?
Hi, I seek your knowledge and experience so as to avoid Locks on Objects/ Deadlocks when using External Reporting Tools connecting thru JDBC / ODBC. Appreciate Any sample SQL involving task or cmdb. Best regards,Atif
What are the possibilities of a CSA associate certification landing me a sys admin position at ServiceNow? I have quite a bit of experience as a system engineer and 6 years experience as a ServiceNow end user
Scenario:I am attempting to:1. Import data from an Excel spreadsheet2. Identify the table from my visual task boards, presumably a Tasks table.3. Import the data to this tasks table.Has anyone attempt this or asked the question before for more insigh...
I need some guidance on training I can do as a Sys Administrator for managing an Application hosted in ServiceNow PSDS. I need assistance understanding what it involve in terms of providing assistance for this application as Sys Admin ( e.g managing ...
i have a blackout schedule during a change request period but i would like to make so it displays an error if done during a blackout perioud or blocks the submission. I was told this could be done via business rule but i dont know how to go about t...
I'd like to implement a dashboard in my CSM portal.But I'm not sure how to go about it.Are there any useful widgets?
I need guidance or best practices around the cloning of non-production instances.I have a clone scheduled tonight from Production → Test. I understand that the clone is based on the last nightly backup of the source instance (Prod), and that before t...
I created a calendar-type report using data visualization.I wanted to display records based on the creation date, but I had to select two items: a start and an end.I tried setting only the creation date for the start, and it seemed to work,but the t...
I tried to add a calendar report to a dashboard.I wanted to set a custom table.However, the table setting was set to "task," and I couldn't set any other values.Why is this?
I'm having trouble with custom menu items not displaying in the Employee Center header navigation bar. Only the default "Get support" menu item appears on the right side, while my custom menu items configured in Instance Menu are not visible. Here my...
