Forum Posts
Stepper is not working in CSM/FSM workspace
Hi Team, We have configured the stepper component (state process flow) for change request table in CSM/FSM configurable workspace, however the states are not showing correctly and also not syncing with the change request table.Below is the URL which ...
Resolved! Switched to UI16 on University Learning Instance, Unable to switch back to Next Experience
hi there! This is funny. But, I was going through "Form Builder" for Incident record and noticed that the Knowledge Based article search is enabled in the default form view for Incident table but I couldn't find how it was configured. A line of text ...
Mapping table for Dashboard Cascading Interactive filter
Hello everyone,Does anybody know if there is a table that its mapping a cascading interactive filter to a specific dashboard.We have a requirement that would need to isolate all the dashboards that use cascading filters since moving to Platform Analy...
Recommendation Framework Properties Missing
Hello Everyone,As you can see from the screenshot i am missing some properties for the Recommendation Framework to use in Incident Recommendation in the Service Operations Workspace.I am not sure if im missing some plugin to be installed but so far i...
Knowledge Gifs / Video Addition
Hello, all! I'm new to the group so please don't flame me if the structure of my ask is untraditional.Please confirm if snow's KB feature allows for videos/gifs to be added when creating a KB.Thank you, Ricky
CMDB workspace access
Can we get the list of a users details including Date and group name in which he is provoded access or revoked access
Resolved! SNPI - LDAP server error
I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.
Resolved! Want to create customer portal/CSM Dashboard with metrics pulled from DCIM i.e Server information
Hi, We have a Service Now CSM portal but would like to provide customers with further reporting information such as live data from our DCIM platform (Nlyte). Key information such as uptime, power usage ect... How can I display/develop live reportin...
Is Testing be considered as a separate COE in ServiceNow?
Hi All Just wanted to know if we can consider Testing as a separate COE in servicenow as its an essential and important part of any project development for error free delivery. Please share your answers with the explanation if you agree or disagree
LDAP Server Setup
I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.The settings follow
Resolved! Mobile Agent - Storeroom Audit - Scan Asset
I've received a request to remove the mandatory requirement from the Asset field in the Stockroom Audit screen and change it to the Serial number. Sometimes mobile menus/forms are references to an existing function and isn't stored in the app, so bef...
Can we apply a custom theme to specific group members?
I have created a custom theme using the theme builder. I need to apply this theme to only one group, the 'TEST Group'. How can we achieve this?
Unable to activate or configure Human Resources Scoped App: Core
When, I click on the configure button, I get the error message: This page doesn't exist. Please check your URL and try again! Can anyone help please?I am using a Dev instance.
