Hi @sarika ponnagan ,
Yes, it's feasible...ServiceNow provides a REST based Table API, which you can use to create a record in its incident table....You can also build a Scripted REST API in ServiceNow to receive custom JSON payloads from external systems, parse them, and use GlideRecord or server side scripting to create incidents (and related records) with whatever logic (fields, priorities, etc) you require....
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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
