Repost from Inc Mngt forum -- didn't get any response there.I have noticed that the record preview for the "caller" reference field in my instance is not loading right away or sometimes not at all, in SOW. I thought that it might be a client script o...
Hi all, Im looking for some advice please. We are trying to connect our ServiceNow instance with Azure Synapse Analytics. We have created a user within the SN instance and added the following roles: personalize_dictionaryitilrest_api_explorer_ _ _ _ ...
Anybody have HRSD lab manual or HRSD real world projects/ scenarios?Please share here, It will help me.
When I upgraded to Zurich, several users were added to the "Conditional Script Writer" group.After some research, I found that script developers must belong to this group.However, I couldn't find a function that automatically assigns users to this gr...
Hello, Can anyone suggest a few website where i can take mock test for the CSA exam.
I would like to know if there are any free vouchers available for the CSA exam and any links for mock tests?
Hello all, I'm the epitome of gen-x breaking into tech with practically zero experience. I want to utilize servicenow to learn and get certified, but I'm not sure which career path is best for me. I am a former firefighter and currently a professiona...
I’ve been experimenting with Agentic AI to deploy a custom project on ServiceNow using strong, structured prompts — exactly as ServiceNow recommends. The AI did generate multiple code files and attempted several deployment approaches automatically, b...
Does anyone have the step-by-step instructions for taking an exam on the new exa platform?
Currently, I have a banner enabled via glide.ui.next_experience.instance_tools_disabled. However, I have seen others that had the app scope and update set inline with the rest of the top banner. Does anyone know how to accomplish this?
I would like to know if there are any free vouchers available for the CSA exam. I am currently studying for the exam with great difficulty, a lack of test prep, nowhere to prepare properly. I was advised strongly not to look at ANYTHING outside Servi...
Hello, The situation; Designing a form for users to request permissions. The first step is approval from manager, once that is passed a task goes to the Fulfillment team. This is an opportunity for them to generate unique approvals for the request...
Hi all, perhaps im new user here in forum. Any idea why email notification is configured correctly and works in test instance, but in Production instance, no emails are sent? What’s the most common overlooked setting?
Hi all, Would anyone know why when working in instance my favourites would all disappear?This has stopped me from completing a task as my one of my favourites ha snow gone therefore I would have to redo a certain task to re-continue
Hi everyone,I just completed the System Administrator coursework. I am now eager to seat the certification exam. Are there tips that i need to know before going for that ?Thank in advance to you all for your reply.
