I have a current catalog item and already build the workflow.The stakeholder requested that if the request reject on the first time, it will go back to the requestor asking for additional information/attachment. Once the user add a comment and update...
I was making stuff earlier but now i already cant access my PDI and instance status is off . Whats the current fix for this?
I created an inbound action to create RITM var createRITM = true; // Condition to create a RITM (assuming no duplicate check logic is required) var curr_record; // Check if the subject is valid to create a RITM if (createRITM) { // Create the car...
I created a catalog item with 2 approvals. 1st approval is the user manager2nd approval is based on the category.If user manager approved the request, it will move to the 2nd approval.If user manager rejected the request, it will end the flow (Cancel...
Is there a way to do approval sequence in Flow Designer.Example: Approver 1, Approver 2.Once request is submitted, it will ask for Approver 1. Then if Approver 1 approved, it will move to the next approver which is Approver 2.
I have an On-premise ServiceNow instance.And we have not really done anything much Mid servers yet.But is it possible that if discovery is left on, that the system renames itself and the directory on the Windows server? I have seen some strange behav...
I am deactivating some custom notifications which are not required.I would like to know how to analyse the impact of deactivating them .How to validate the effect with Business rules or any other .
I am providing the exact credentials which are provided in the task, but still unable to test the server connectivity. Could someone please help me what exactly i am missing in this.
Hello Community, I need your help with the following requirement:I am creating a report for a specific table but in this report i need to show only those records which were created from 21st of last months to 20th of the current month. This report wi...
Hi, we’re seeing inbound emails from an external vendor being ignored by our inbound email processing. The emails are marked as received-ignored by the Ignore header filter. The messages include the header:X-ServiceNow-Generated: true They also conta...
Any tips for next certification after passing CSA.
Hi ServiceNow, I got a issue while creating new record and adding comment. I add comment and post it even i got error.kindly resolve my issue. thank you.
An Incident is updated from the UI. There is:an onSubmit Client Script that sets a field value, anda Before Business Rule on the same table that also updates that field.Question:Which one runs first, and which value is finally saved to the record?Tha...
