I want to prevent users from updating records on the portal screen.I think the easiest way is to use an ACL, but is it possible to create an ACL that only affects the portal?I'm thinking of a read-only ACL for the table. Hiding UI policies and actio...
Hello everyone, I am attending Knowledge 2026 and was curious what benefits are available to me as a Sys Admin. I know there are a lot of sessions available that are geared towards developers and/or process owners. Where should I start?
What is the best practice way/test to prepare for ServiceNow Admin Certification?
Hi all, I'm new commer.Anyone can sharing step-by-step to fastest learning ServiceNow ? Thank you so much
Hi everyone,I’m currently working on a ServiceNow lab task where I need to create an incident for intermittent email access and assign it to the Software group.I have filled in all the required fields correctly:Caller: Adela CervantszCategory/Subcate...
Hey everyone, I am new to ServiceNow and learning integrations.I get that REST uses JSON and SOAP uses XML, but not sure when SOAP is actually used in real projects since REST seems easier.Do people still use SOAP a lot? In what cases?Thanks!
I want to change the behavior when searching for a record's field name using the portal's search bar.Normally, using the portal's search bar searches the catalog and knowledge base articles.I want to change this behavior so that when a record's field...
Hi Community can you help please, what is the function of the field Group.type, and is it a big deal for a group to not have a group type? Thanks
How to set the invalid queries into empty result sets in ServiceNow
Any Csa Exam vouchers available in India in 2026?or any sponsorships?
Would AI be used in some of these live courses in the future?
A child table with the same structure as the parent table is required.Furthermore, we want to prevent records from being linked to the parent table based on the field values of records created in the child table.Is this feasible to implement? I co...
How can I remove this reference record details from the survey when it is triggered.
Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.
Hi all,I am trying to create a report on RITM and Attachment table by creating a database view.Iam able to view the attachments and RITM number, but unable to select the variables.Do i need add another table to database view to get variables informat...