I want to adjust the display items on the order guide summary screen.
I would like to hide the information highlighted in yellow below.Is there a way to achieve this other than customizing the widget?
Forum Posts
Resolved! I want to stop receiving emails about catalog items.
I want to stop receiving emails when I submit a catalog item, and when it is approved or rejected. I'm hesitant to update the notification because it's a high-risk file.Is it possible to control this in bulk using properties? I want to send a custom ...
Provider Notifications when someone is mentioned in a comment
Hi everyone, I hope you are doing well. Currently, I am looking for some help in this topic about how to configure provider notifications (the bell icon) to notify when someone is mentioned @ in work notes, for example, in the work notes of a pr...
I want the catalog items displayed on the order guide options screen to appear from the start.
The catalog items displayed on the order guide options screen are initially shown in a compact format.Clicking them expands their content.Is it possible to display the expanded catalog items from the start when transitioning to the options screen?I w...
How to change the step names in the order guide
The order guide has the following step names: "Describe Needs," "Choose Options," and "Summary."I'm looking for a way to change these strings other than customizing the widget.Does anyone know?
I want to hide unnecessary information from the screen after the order guide has been sent.
I want to hide the information highlighted in yellow from the screen after submitting the order guide.Is there a way to implement this other than customizing the widget?
Web application
I am having an issue where when I try to amend the user criteria available for on my web application - the invalid URL error comes up - as I recall there used to be a system property I could turn off to enable my URL to pass validation and then turn ...
“System Administrator” updating the Case assignment/Assign to user
In ServiceNow HRSD Case Management, “System Administrator” changes/Updates the assignments/Assigne to user to another. Why?
Change Managmenet no visible in "All" menu - Australia Instance
Hi Everyone, I'm not able to see the "Change" option under All menu for change managemet activities while using Australia Instance. However, If i search as "Change_request.list", the change requests page opens. Is there any way to add the "Change" op...
Resolved! Condition Based on User Group in Scheduled Report Email or Report
HI guys. I would like to know if it's possible to set a condition in the Scheduled Email of Report or in the Report, based on the groups the user belongs to. In my use case, I need the user to not receive the report if they are part of a specific g...
Automate the recovery task generation in BCM module within plans
Hi Community,I am currently working on the BCM (Business Continuity Management) module in ServiceNow and exploring ways to automate the generation of Recovery Tasks within Recovery Plans / BCP plans.Current requirement:- Whenever a new Recovery Plan ...
Resolved! Survey Column Values
Hello everyone, I have been working on the ability to report on our survey results in a more reader friendly format. I have created a database view to show all of the survey results in a single row and I have customized the column headers to reflect ...
Can you move the slider bar upwards?
It's inconvenient that the slider bar for moving items horizontally appears at the bottom when displaying a list in the portal.Is it possible to move the slider bar to the top of the list?It's just a hassle to scroll the screen every time to operate ...
Plugins
How do you install NOw Assit plugins
Resolved! Maximum number of connections to an instance
I'm trying to find out how many people can access an instance simultaneously.Is this defined anywhere?We anticipate many users accessing the instance during a failure.Would it be okay if around 400 people accessed it simultaneously?
