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‎08-03-2023 06:35 PM
On certain forms, the Configure option is missing from the context menu, and I cannot figure out how it might have gone missing or what is turning it off for only certain forms. It does appear on Requested Items. Any ideas? I've checked ACLs, business rules, script includes, but of course I may have missed something even there.
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‎08-03-2023 09:12 PM
Hello @Stefan_Garcia
Greetings!
Navigate to System UI > UI Macros
Search for "context_form_header" in the 'Name' column and open the record.
See if there are any conditions or restrictions on the record.
Please Mark the Answer as correct solution and helpful if helped!
Kind Regards,
Ravi Chandra.
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‎08-03-2023 09:12 PM
Hello @Stefan_Garcia
Greetings!
Navigate to System UI > UI Macros
Search for "context_form_header" in the 'Name' column and open the record.
See if there are any conditions or restrictions on the record.
Please Mark the Answer as correct solution and helpful if helped!
Kind Regards,
Ravi Chandra.
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‎08-04-2023 06:43 AM
Greetings!!
Could you please check the context_form_header under UI macros.
Please mark my answer helpful or solution accepted if it serves the purpose.
Regards
Atul G
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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