Create a new catalog item for HR systems

Misafir99 · ‎09-11-2023

Hi all,

I would like to create a new catalog item under HR systems (manage service catalog). Do I need to create an update set for this? or is this not necessary?

Thank you,

Ecevit

Dr Atul G- LNG · ‎09-11-2023

Hi @Misafir99

Update sets are required to capture your configuration / business logic and help you to move your logic from 1 instance to another. So before you make changes please create update set.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Dr Atul G- LNG · ‎09-11-2023

Hi @Misafir99

Update sets are required to capture your configuration / business logic and help you to move your logic from 1 instance to another. So before you make changes please create update set.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Misafir99 · ‎09-11-2023

Hi Atul,

Thank you very much!

Best regards,

Ecevit

Ankur Bawiskar · ‎09-11-2023

@Misafir99

yes if you need to migrate it to higher environment i.e. Dev to Test and then Test to Production.

Also ensure you capture the catalog item/record producer in correct HR scope

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader