We have a report built on the kb_knowledge table that we want to make accessible to the Service Desk group. However, the OOTB report_view ACL only allows access if the user has either the knowledge_admin or knowledge_manager role.I’d like some guidan...
Je me permets de poser une question ici pour savoir est-ce que le certificat de CSA est obligatoire pour les certifications Pro, par exemple le certification de Certified Implementation Specialist in Human Resources
Hi Everyone,I’ve been completing my ServiceNow System Administrator training and really enjoying it so far! But now that I’m nearing the end, I’m wondering — what’s next?How do I turn this training into real-world experience or a job opportunity?Are ...
When you export an update set, it is named something like"sys_remote_update_set_6aafe3af47212210d9c2f884116d430f.xml". I think the "6aafe3af47212210d9c2f884116d430f" part is sys_id, but which record is it?It doesn't seem to be an update set or custom...
<p><span>When I login into my Servicenow PDI, it showing error message as Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available. and the Status is Offline. I am trying from last few days but no luck. How ca...
Hi All,I want to add the 'email' tab in mini compose section along with work notes and comments. please help .please find the screen shots also
Hi, I am experiencing a weird issue. While "previewing" a recent updateset i am not able to see two UI actions "Skip Remote Update" and "Accept remote update". I have both ADMIN and Security Admin roles. Could you please anyone help me! Thanks,Sry
Like many customers we have environment specific settings stored in System Properties. These properties are included in Clone Data Preserver rules. Last week we had a problem in one of our non-prods. Turns out it was a result of an intentional chan...
Anyone have any tips for studying for the CSA exam? I've taken the SNAF course but I'm wondering what other resources are helpful for preparing. Thanks!
The system property glide.report.published_reports.enabled is not visible in Utah Version to System Administrator.How to enable the Property.
The encryption job "autoDataMigration" has encountered an error.The summary displays the following message:"An error occurred while creating a job handler of type all_data_to_kmf: [The KMF cryptographic module to encryption context relationship table...
Question for lab.
On the platform, when you update a record, the fields are automatically updated if the same record is viewed in another browser.However, the same process doesn't seem to work on the portal.Is there a way to tell if two users are updating the same rec...
Is there any way to get this to appear on the dashboard? Would be nice to be able to show this on a Ticket Metrics Dashboard.
