Delegate approver not getting approvals
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‎11-14-2022 08:59 PM - edited ‎11-14-2022 09:02 PM
Hi All,
I have a user, delegate of another user. The user account is Active, the start date and end date are sensible Approvals checkbox is checked but is not receiving approvals of that user. In one community article I got to knoe that approval_admin role would be needed and All notifications checkbox must be checked. Tried both in lower environments but did not work. Can you please help on this?
10 REPLIES 10
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‎11-15-2022 10:34 PM
Just give the new user (delegated) approver_user role and this should fix the problem