Hi everyone,I'm working through the ServiceNow Administration Fundamentals training, and I'm stuck on Lab 1.3.1 – Create incidents using core lists and forms.I've completed the required steps, but the lab validation continues to fail. I've verified t...
Good day, fellow SysAdmins!I'm curious to hear how other ServiceNow System Administrators balance routine platform maintenance (like log cleanup, update set reviews, and user access management) with the endless flow of ad-hoc enhancement requests fro...
Hi, Asking if anyone has experienced this or have fix for this. On a major incident management, the incident communication plan and task. We sent a end user communication to a distribution list (5000+ users). It sent out multiple alerts bcc: the di...
i am new to learn service now. yesterdaynight i shutdown my laptop but today morning , the service now is loading not opening the admin page and half open the developer age where status showing offline...what should i do..its been 7 hrs now not openi...
I want to hide unnecessary application menus from users.I understand the mechanism of controlling visibility by assigning roles to application menus.However, adjusting the application menus after every upgrade doesn't seem like a good idea.Also, sinc...
List Collector fields are not appearing in the Activity Stream as expected. The fields are configured and populated on the record; however, changes made to these fields are not being captured or displayed in the Activity Stream.
Hello, I am planning to get CSA certification. I am an HRA , and i am planning to transition into HR Tech. As far as my understanding by passing exam i can get only theoritical knowledge but it will not provide me hands on experience. In real world, ...
Hi Team, I’m facing an intermittent issue with the ServiceNow Workday HR Integration. Issue: * Personal Email and Home Address are occasionally blank in the HR Profile after the Workday integration runs.* The issue is intermittent—it does not occur f...
We are running into a potential hole in the OOTB logic when it comes to the Stage and Approval fields.OOTB the sc_req_item stage defaults to waiting_for_approval and approval defaults to not requested. Currently an OOTB business rule (Cascade Request...
Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...
I have a filtered list view of "kb_knowledge" (stage=published, author=me) and I added the "Tags" column to the list view...but the tags I am adding to the records are not being "applied" (saved?) and just "fall off" when I refresh the list. This is ...
Hello, we want to migrate from MariaDB to RaptorDB Pro. Are there any Pre Steps we have to consider?Any full step by step documentations for best practices? Does anyone has some experience in this and can share some information? thank you in advance
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I want to copy the rejection comment for a requested item into a field in a separate table.Since the rejection comment is recorded in a "Journal" type field, retrieving it within a flow includes unwanted extra information.Is there a way to retrieve *...
Do cutoff passing marks differ to individual according to experince or is it same for all?
