Hi All, I have two variables, one is 'assignment group' and second is 'catalog item', while assignment group is selected , I want to auto populate 'catalog item' variable with all the catalog items name, if either in the flow or workflow of that cata...
Hi ServiceNow Community,I am trying to configure a Remote Instance in ServiceNow for Update Set transfer, but I am unable to establish the connection.Remote Instance ConfigurationName: Performance DetailsType: DevelopmentActive: YesURL: Entered corre...
Hello Service now community! I recently decided to start my path as Admin in Service now (recommended by the test in the carrer journeys) looking for an improvement in my professional career. I already finished the Welcome to Service now micro-certif...
Hi Team, I have two requirements for Report 1. Weekly view of how many tickets re-assign more than 3 times (if ticket count in one week it wont count in any other week.)2. Graph view for the Assignment group that show which assignment group re-assig...
Hi I am trying to scheduled a report, my condition is: report should be send via email on 1st and 14 of every month. If the 1st or 14th is falls under weekends it should send on next working day. Below is my scriptfunction sendReport() { var gdt ...
Hello everyone,I'm facing an issue with a Record Producer where one variable is auto-populated based on the value selected in another variable.The value populates correctly on the form before submission and is visible to the user. However, once the r...
I am building a Performance Analytics dashboard and need a interactive filter that shows only the members of the "TA Partner" assignment group.The requirement is:The dropdown should display only TA Partner group members, not all users from sys_user.W...
Hi all,I'm looking for technical guidance, though I'm open to other ideas. When I need to build a custom workflow for a catalog item (instead of Cat Builder), I'm consistently running across the scenario where I have a Key Task that can terminate the...
We had a need to run certain scheduled jobs on a specific schedule that wasn't supported out of the box. To that end we came up with a simple script to meet our requirements.var run = false;var today = new Date();var weekday = today.getDay();if (wee...
Hi team,We ran into a case where we have an async BR on the incident table, and we were testing it by associating a parent with multiple child incidents. Now that the async BR is triggered at one go for all the parent and child incidents, what's the ...
Hi everyone,I’m currently learning ServiceNow with the goal of becoming job-ready for an entry-level ServiceNow Developer role, and I’d really appreciate some guidance from experienced developers.I’m already familiar with the basic fundamentals and c...
Can the ServiceNow Learning badges and achievements become sharable to a LinkedIn profile? Thank you!
I am preparing for my CSA certification. Please suggest on the topics to focus on from the exam pov.Thanks
Custom email notification is not sending to assigned userBodyHi everyone,I am trying to set up a custom email notification that triggers when a new critical incident is created.Expected behavior: The user listed in the "Assigned to" field should rece...
I've spent the last 10+ years working in IT Service Management, starting with core process consulting (Major Incident, Problem, and Change Management) and expanding over the past 5–6 years into hands-on ServiceNow administration and development. Up u...
