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Resolved! MFA OTP email not sent

Hello!We have an issue with MFA by email:Everything seems to be properly activated, but when the user selects the email option for MFA, the OPT email is never sent. It seems the server does not even generate it, as it does not appear in System Logs >...

FSTA by Tera Guru
  • 652 Views
  • 3 replies
  • 0 helpfuls

Stage

Bonjour je suis entrain de préparer le CSA je suis a la recherche d un stage Service Now  en France  pourriez vous m aider s il vous plaît ?

ZinaG by Tera Contributor
  • 186 Views
  • 1 replies
  • 1 helpfuls

Service Portal Pages are blank

For the past few days, my sp_config, sp, esc pages and custom portal page have been blank in my instance. All pages return a blank white screen. Is anyone experiencing such or is it just me?

Temitope4 by Tera Contributor
  • 1583 Views
  • 8 replies
  • 0 helpfuls

Extension for CSA Certification exam voucher code

Hi everyone,  I would like to ask any help / information on how to request extension (if possible) to CSA Certification Exam voucher code  expiry date.   Thank you in advance for any help / information that anyone could share to me.  Kind regards, J ...

JoselitoC by Tera Contributor
  • 969 Views
  • 12 replies
  • 2 helpfuls

First Post

Hey everyone , I’m just getting started on the sysadmin path and always thought it’d be a natural fit for me. I’d love to hear what you all wish you knew when you were starting out. What are the must-learn skills or habits that helped you the most ea...

trevorodle by Kilo Contributor
  • 353 Views
  • 4 replies
  • 0 helpfuls

Resolved! Screen transitions after portal operations when not logged in

When I access the OOTB portal without logging in, I am redirected to the login screen.Where is this controlled?I have implemented a custom widget (icon link), but when I click it without logging in, the login screen does not appear.Does any special c...

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bonsai by Mega Sage
  • 409 Views
  • 2 replies
  • 2 helpfuls

Scheduled Report Time Frame for Previous Month

I was asked to create a report showing all tasks a manager’s teams either closed or resolved in the previous month that can be seen on the dashboard as a snapshot and also an email sent to show the entire month at once.I built a multi-level pivot (by...

LeighAnnB by Tera Contributor
  • 270 Views
  • 1 replies
  • 1 helpfuls

ServiceNow Logs Keyword Identification

I would like to have the various activities captured and ingest to Elastic.- superadmin account success/failure logins- creation of additional accounts or roles- modification of accounts or role privileges- deletion of accounts or roles- user action ...

Sherry Lee by Tera Contributor
  • 405 Views
  • 2 replies
  • 0 helpfuls

Resolved! Is there a storage alternative to "g_scratchpad" on the Portal?

I'd like to provide services through a portal screen.I've discovered that the "g_scratchpad" I used on the platform cannot be used on the portal.Is there an alternative storage option I can use?Business Rules (Display Triggers)↓UI PolicyI'm currently...

bonsai by Mega Sage
  • 629 Views
  • 4 replies
  • 2 helpfuls

Problems with starting up On-Premise Application Node

Im having trouble starting up my first application node on Washington DC Patch 6 and RHEL8.10. When I'm starting up the systemctl service it starts up and runs for 1 minute and then shuts down. I have the correct SELinux permissions and servicenow ow...

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Resolved! How do you keep up with your PDI?

I have been thinking on developing some experimental projects on my PDI, but I'm afraid I loose my development if I don't access the instance for some period. How do you backup your developments? Is there a way to use GitHub to store my update sets? ...

GiovannaRP by Tera Contributor
  • 340 Views
  • 3 replies
  • 3 helpfuls

Resolved! Copy variables to the catalog task description

I have a requirement to copy the value of the variables business_justification to the catalog task description. I tried these to the Workflow Catalog task activity, but non of these are working.var justification = current.variables.business_justifica...

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Merza Lyn by Mega Guru
  • 518 Views
  • 6 replies
  • 2 helpfuls

Create catalog tasks based on the attachment

We have catalog item Employee information Change Request.And on the request, there is a attachment for the Employee information that needs to be update.Currently, our catalog item only creates one catalog task for AD user data change.How can we add m...

Merza Lyn by Mega Guru
  • 772 Views
  • 6 replies
  • 0 helpfuls