CSA exam

I am unable to apply for exam via Learning points. Please guide.

ServiceNow CSA Discounted Voucher

Hello community,---------------------------------------------------------------------------------------------------------------------------------------Grow your ServiceNow skills with FutureSkills Prime! If you (or anyone you know) are planning to ap...

"Last login" and "last login time" blank/ empty

What does it mean when the "last login" and the "last login time" on User table is blank? Are these users save to be marked as inactive?

CSA Capstone project how to login to PDI

I have just completed CSA learning path and want to do the capstone project. I have requested PDI but how to login and see the incidents and all

Flow Read Only Access for Specific Application

Hello Community,Can anyone help me configure Flow Designer restrictions in ServiceNow? I need to provide read-only access to flows within a specific application, but the out-of-the-box roles make all flows read-only and visible across all application...

About MFA Factor Policies

Regarding MFA Display ControlThe version is Yokohama.I want to use MFA Factor Policies to display email and SMS MFA only for users with specific roles.However, after setting this up, other MFA options like authentication apps or FIDO no longer appear...

Adding group to Catalog Task watchlist

Hello,I have a flow where I am doing a lookup on a group and looping through and adding to flow variable.   Then I would like to add to watchlist.   Any assistance is appreciated.

I completed the CSA certification career journey, but I didn’t receive the voucher. Why?

Automate recurring files import

We have a data source with an excel file and transform map setup in ServiceNow. We attach a new file and run the import once every week. We want to automate it. ServiceNow is cloud based. The file is located in our on premise secured network. We also...

HR cross team visibility

My HR team has asked for a way for them to have better visibility across teams. Their pain point is mainly around terminations. The current process they follow is that for every term, they assign a task to someone on the Employee Relations team to co...

Automated Testing - Running Suite fails even though tests pass

When I run a Suite of ATF tests, some of them fail even though the tests pass when run individually? Is there a common reason for this, or any caveats I should know when building suites of tests?

Service Now Admin

I am beginner in ServiceNow

First Sys Admin post

Posting for the first time in the sys Admin forum.   Getting my journey going.

Job Haunt

How to get a job in servicenow as I have a career gap ?