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'Duplicate Dashboard' role

steveturley
Tera Guru

I've granted 'dashboard admin' to a colleague but he still does not have the ability to 'duplicate dashboard'

 

Does anyone know how to grant that permission?

 

Thanks

3 REPLIES 3

Muhammad Khan
Mega Sage

This article might help you.

How to create a copy of a Dashboard in ServiceNow 

Kiran_T
Giga Guru

Hi Steve,

It depends on the type of the Dashboard either 'Responsive' or 'Non-Responsive' dashboards.

1.For Responsive dashboard ,Any user who can share a dashboard can copy it.

https://docs.servicenow.com/en-US/bundle/utah-now-intelligence/page/use/dashboards/task/manage-respo...

 

2.For a Non-Responsive Dashboard,   to create a duplicate copy :Log in to the instance with an account having at least one of the following roles; pa_admin, pa_power_user, or admin.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695882

 

Please mark as helpful ,if this helps answer your query

Regards

Kiran

Regards,
Kiran

steveturley
Tera Guru

It's a responsive dashboard to which he has 'edit' access, but he still does not have the option to 'duplicate dashboard'