I'd want to share this fix with the community in hopes that it helps other Change Admins who are using the new Create a change request UI Page (sn_chg_model_ui_landing.do) and perhaps ServiceNow can fix this software defect in the future.At the momen...
Hello Team, I'm new in discovery and found out that patterns are stored in sn_discovery_patterns and have "duplicate" entries in sa_pattern. What is the role of sa_pattern ? And hot to setup and audit on Pattern text if sn_discovery_patterns is not a...
how to write operation in ACL, only 5 fields write one specific role. remaining fields read only.
Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO. When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below. ActualExpected The only way of ...
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Hey all, Looking for some feedback on the configuration some other organizations used for setting an SMTP. Rather than using the default OOTB SMTP ServiceNow uses, we created an internal account. This was to enable the platform to send to distributi...
We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Hello, I am in the process of changing career paths after a decade in the medical field. to be specific I have been in emergency medicine my entire adult working life (a decade now) and have recently gotten into school and am going to obtain some COM...
I would like to attach flow engine context record information when informing the user that an abnormality occurred during flow execution.Or I would like to attach the URL of a flow report.Is there a way to do either of these?I think the flow engine c...
Hello, Reaching out to the community as I can't find a solution internally. I have an over-allocation for AEE and ITSM. I'd like to audit which users have a subscription/license allocated to them but have not used it in quite some time. Is there a w...
Issue Details:We are trying to control how currency is displayed for users and locations in ServiceNow. Currently, we are seeing that currency values change based on the user’s session currency, which is determined by their locale.For example:Users i...
557 / 5.000I'm trying to include the "TAG" field from the "sn_safe_story" table in the filter of a report on the "sn_safe_scrum_task" table, but I can't find it or link it.I've already created a Database View, but nothing.I've created a Calculate fie...
I'm preparing for the ServiceNow Certified System Administrator (CSA) exam and wanted to study using the latest Yokohama release materials. However, I’m unable to find the "ServiceNow Administration Fundamentals On Demand (Yokohama)" course or the Yo...
