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Resolved! Enable Dot Walking for users when personalizing

I need to grant all (or many) of my high-level users the ability to add any column they need from any related record to their list view without me having to add it to the list view for them, especially when it would only be relevant for a handful of ...

smacleod by Tera Guru
  • 1890 Views
  • 7 replies
  • 0 helpfuls

Asset read role

What role should I give to a group who needs Asset read role to allow them to view Asset on the mobile app?

Asset

Can i create flow in flow designer with more than 70 conditions. usually our request consists of 15+ sub tasks which has multiple if/else conditions based on selection of user.

gaurav9gk by Tera Contributor
  • 909 Views
  • 2 replies
  • 0 helpfuls

CSA voucher

Voucher is valid but unable to claim. Pl advice the valid date. 

RenukaA by Tera Contributor
  • 719 Views
  • 2 replies
  • 0 helpfuls

Resolved! In which table are report output settings for each flow saved?

I made the following inquiry and found that the report settings for each flow are not recorded in the update set.I think this setting is probably a data type.It would be difficult to change it manually, so I would like to change the flow report setti...

bonsai by Mega Sage
  • 1033 Views
  • 2 replies
  • 1 helpfuls

Resolved! Exam Schedulnig Timing

I have just finished the ServiceNow Administration Fundamentals/CSA course and at the end of thebook and the end of the course it says to register for the exam. Should I do that now, or go through the rest of the "Associate" course and begin the "Pro...

markcbasile by Tera Contributor
  • 1300 Views
  • 4 replies
  • 4 helpfuls

Resolved! Knowledge Number is not searchable on service Portal

Hi, I have noticed an issue when searching by Knowledge Number on the Service Portal. When I search using a Knowledge Number, it returns “No results” for non-admin users. Could you please help me understand the reason for this?

amankrsingh by Tera Contributor
  • 743 Views
  • 3 replies
  • 3 helpfuls

Knowledge articles are not found in Service Portal

Hi,We are using Servicenow Zurich Release (patch1). To implement some Virtual agent related usecase, I created some knowledge articles. When I search those from service portal, none of the knowledge articles are being found. In fact, not only the new...

Auto creation of change tasks

HI need suggestion i have a requirement to when a normal/routine change is created all sub task will get created and assigned to required groups

Yogesh Bhola by Tera Contributor
  • 4641 Views
  • 9 replies
  • 1 helpfuls

My first post

Hi I'm just posting for the first time and just wanted to say hello. I've been navigating a lot in the community and the questions and answers have already helped me a lot. Thank you all for the great work and the amazing community !

gliriel by Tera Contributor
  • 1004 Views
  • 6 replies
  • 3 helpfuls