Getting CSA certification

[Selassie755]

Hello, All.

Currently, the company i am working with  using Service Now ticket system to for Help desk support . i am familiar with  the service now platform as earlier time , My question is do  i have to follow each steps to get to service now  learing  platform to get to system admin. certify  or I can pick system admin course here at the service now study it and to get certify?

[Sandeep Rajput]

@Selassie755 I recommend you to follow the career journey https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f79b4... of System Administrator on learning portal of ServiceNow. You will not only be able to gain in-depth understanding of the platform but will also be able to clear the certification.  

Regarding following the steps in the course, yes it is a sure shot way to attain success in the exam.

[Dr Atul G- LNG]

Hi @Selassie755 

Being a ServiceNow trainer, I'm happy to share my thoughts. ServiceNow offers a dedicated career and learning journey for professionals.

When I say "journey," I mean there are various sets of courses that you can complete to become certified. One way is to follow the structured learning paths and earn certifications as you progress.

Another option is to pick a specific course—like the CSA (Certified System Administrator)—complete the training, and then take the exam to get certified. Both approaches are valid and can help you grow in your ServiceNow career.

Journey : https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=55f79b4...

Dedicated course : https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&summary_id=62...