How to create reports that focus on OLA data
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01-09-2023 02:10 PM
We have just implemented SLA and OLA in our Production instance. We are able to find canned reports for SLA's but we are not able to find any for OLA's. When trying to adjust a report on SLA's to track OLA's we are unable to fin a table or condition that is specific to OLA's, IE, there is an SLA Task but no OLA Task. What have other people/user done to address this issue to create those reports on OLA's?
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01-10-2023 09:03 AM
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01-11-2023 07:26 AM
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