How to remove graphic when no records found

Meshia · ‎03-14-2023

Our support desk uses a dashboard to access and update their incidents. When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below)

Is there a way to remove that default image and just leave the text? The image causes the widget to occupy a lot of screen real estate and pushes other widgets further down on the page

Prince Arora · ‎03-14-2023

@Meshia ,

This is not possible.
It sounds like as of right now you can't change the image. You could disable Next Experience for lists and forms by setting the "glide.ui.polarisberg" system property to false, but that kind of defeats the purpose if you ask me.

Please Refer this thread form more info.

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

View solution in original post

Prince Arora · ‎03-14-2023

@Meshia ,

This is not possible.
It sounds like as of right now you can't change the image. You could disable Next Experience for lists and forms by setting the "glide.ui.polarisberg" system property to false, but that kind of defeats the purpose if you ask me.

Please Refer this thread form more info.

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

COLLINSR · 2 weeks ago

You can edit widget preferences (cog on RHS) and set height to 150px.