How to Show/Hide URL Field When Required

msekla · ‎02-28-2024

I currently have a hidden URL field made and I want it to appear in my Generic Request form once I select a Configuration Item that has a specific URL value I put in the CMDB.

If the chosen Configuration Item has the "URL required" field set to "yes" on the CI listing, then:
1. Show the "URL" field on the Generic Request form (i.e. make it visible)
2. Make the "URL" field mandatory on the Generic Request form

I have attached a snippet of what I have so far and I don't know why it's not working as in when I select a Configuration Item that has the URL value that I put in the CMDB, that the script looks for, it should then make the URL field appear on my form and make it mandatory.

Please help and let me know what I should do in detail. Thank you.

swathisarang98 · ‎03-07-2024

@msekla , it might be because of setVisible so try replace this with setDisplay()

g_form.setDisplay('url',true);

replace in both if and else if

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

View solution in original post

msekla · ‎03-07-2024

What would I have to add and where so when the configuration item is completely empty it also hides the URL field just like if you select a configuration item that doesn't require a URL. Screenshot is attached.

swathisarang98 · ‎03-07-2024

@msekla AS this thread is closed can you please raise a different question and tag me over there so that i can help you ?

Thanks,

Swathi.