Dear ServiceNow Team,
We have a requirement to POST the Incidents created in ServiceNow to BMC Portal.
1) My Username is granted with Write access to BMC Portal.
2) ServiceNow properties:
Use MID server = True
Application = BMC Remedy Spoke
Accessible from = This application scope only
Authentication Type = Basic
Basic auth profile = BMC Test
Use mutual authentication = Unchecked
Method = HTTP POST
3) Verified whether the End Point is getting response from MID Server, Getting the response.
4) Server team re-installed Root certificate as well and restarted the MID server.
5) When I run Test using REST Message, I am getting the below error.
Error:
The request failed: Request not sent to uri=
https://XXX-XXX-api/api/qs/oa2/v1 : org.apache.commons.httpclient.HttpException: No issuer certificate found for XXX-XXX-api
Please provide your guidance to resolve this issue.
Thank you,
Ravi
